General quality of Support on tickets and forum tech support has gone downhill

[MDawg]

Techs seem to argue with me more about how there might be nothing wrong, and then offer cagey instructions that are unclear or just refer me to articles or documents that are very old and might not be...

[Julian Montero]

Recently, I had to clear my data base due to the mass about of google bots signing up on my website. I have now made it to where and admin must approve each user to post/registered user. How do I stop...

[fozan]

Dear vBulletin,

Kindly check this order number for us #100021589, we have made this order with this account
[email protected] and till now the order status is Payment Review, ...

[Dominic]

Hauptentwickler Kevin Sours über die Beendigung des Supports von PHP 5.3 seitens der PHP-Gruppe:

Mit 14. August hat die PHP-Gruppe die Unterstützung für Version 5.3 eingestellt. Für Sie...

[albanygirl]

Hello,
I purchased vBulletin on Oct 20th and still I do not have the download. I purchased with my credit card, so I patiently waited the 48 hours. Then I sent an email and then a full day later...

[audre]

Hello,

I'm looking for someone to create a custom theme for me.

Also would be good if that someone also knew their way around php and server stuff to help get our vb configured...

[reefedjib]

I can not see the following links in the UserCP of a Registered User:

- Profile Privacy
- Edit Profile Picture
- Contacts & Friends (I see Contacts)
- Social Groups...

[Tim Bennett]

Hi all,

I run a music forum on PHPBB3 which I'm looking to expand to include a news website. It's desirable to hook the news website and the forum together, so that forum members can submit...

[RS_Jelle]

Are the vB.com forums still an official support channel? In the past, support staff answered systematically to all issues posted over here, but now some posts don't get any answer.

Are...

[doc_sameer]

I have to buy vbulletin & was wondering if whenever VB 4 rolls out, will i have to buy it as well or will i be allowed to upgrade from 3.8 to v4 for free?

If the upgrade is not free,...

[Creepshow]

The reason I ask is that I'm all of a sudden getting...

"If you are trying to get support for your vB, then you need to be a licensed customer and you need to follow the instructions...

[sincityrp]

Hello vBulletin community and support!

I run a pretty nice sized gaming community, and we've just moved to a fresh copy of vBulletin version 3.7.0 Beta 3. Notice there's no users yet, well...

[stanswx]

If I was to purchase a license this week, would it include a free upgrade to v3.7? Thanks!