Left column of Message Central not viewable for global moderators

[Magnus Lundgren]

The left column of the Message Central gives a "Sorry, you are not authorized to view this page" for global moderators. It works just fine for Registered users and administrators. When we tried...

[Magnus Lundgren]

I also noticed that the message ID in the error message is increasing by one for each failed attempt. But I have not managed to find anything matching in the database (but that could just be that I didn't...

[Magnus Lundgren]

Some other things I have tried, but didn't help, is to set a "Post Reporting Discussion Forum" and "Post Reporting User" in the AdminCP. I picked the moderator forum as the first choice...

[Magnus Lundgren]

Short answer: I still get the same problem and nothing shows up in the error log.

I made a copy of the forum and set it up as a testforum, and I gave that vhost a separate error log file....

[Magnus Lundgren]

To clarify, the error shows up after the member have typed up the reason for the post, and clicks to send it.

I tried to set "Can Create Report" to "No" at both places...

[Magnus Lundgren]

I have checked both places, and both have the setting to "yes". The users I have looked at, the first one mentioned it and a friend I use as Ginnie pig, have Registered Users as their primary...

[Magnus Lundgren]

The same result after clearing the cache.

[Magnus Lundgren]

"Can Create Report" is set to "yes" for Registered Users.

I will try to clear the system cache once again and ask a member to make a test report.

[Magnus Lundgren]

Yes. Moderators and Admins are fine, but Registered Users gets the above mentioned error message. I have checked the Usergroup permissions, but have not been able to spot anything being out of place....

[Magnus Lundgren]

When a normal member tries to report a post, they get "An unexpected error was returned: '21056'" The number is apparently a message ID, as the first report of it was 21022, and my own test...

[Magnus Lundgren]

For channel moderators, it has the setting for each channel they are moderators for. For Super moderators it is a global setting for all channels. All found under "AdminCp -> Channel Management...

[Magnus Lundgren]

Is that fuction still around? Could not find it in vB5. But it helped me to find a suspected culprit. AdminCp -> Moderator Manager -> Change permission for each Super Moderator -> Email Preferences....

[Magnus Lundgren]

Now, that is a very weird claim of what should be done, as quite a few might still want the notifications; just not as email notifications. If that had been the case, I have still considered it being...

[Magnus Lundgren]

For the site I just upgraded to 5.1.1, yes. Some already had that setting, some changed to it after (including me, but I have since then also tried the "once a day" option with the same res...

[Magnus Lundgren]

I have the same problem. Just that it appear to be limited to moderators and administrators. It doesn't matter if the setting is to only be through the message central or just one email a day. Each time...