Users Not Receiving Notifications

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We have vBulletin 5.2 and at the moment there are users complaining that they are not receiving notifications of posts even though notifications are turned ON. I have subscribed to one of these forums...

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Mark,

Thank you. Now I understand what to do.

Sherry

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Thanks Mark,

We run highly confidential channels and we don't want some moderators to view or open channels they don't moderate. Right now I have 3 moderators who can see and open channels...

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Mark,

These 3 moderators are moderators of many channels. How do I make sure that they have access to just the ones they should have access to. I have other moderators who actually should...

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Mark,

Thanks. What is a Channel Moderator? Is that what I should be using to give my moderators their permissions?

Sherry

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There are three moderators who have access to all of the active bulletin boards I have rather than just the usergroups they are in. Does this have something to do with Administrator access? Because...

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I have read that the Cloud does not support Announcements but does support Notices. I don't see Notices in version 5. What is the difference between the Announcements I'm familiar with and the Notices?...

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Thank you for your answer, Mark.

Sherry O'Brien

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Thank you for your answer, Wayne.

Sherry O'Brien

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I've read that there is no SMTP support in the Cloud. Does this mean there isn't any "support" for SMTP or no STMP? What does this mean for sending mail through vBulletin? Thanks for your...

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Does the VB Cloud account support API calls over HTTP?

Thank you,

Sherry O'Brien
American Mathematical Society

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Glenn,

I found the solution thanks to the debug mode.

Answer from: http://www.vbulletin.com/forum/forum...ems-troublesho...

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Dear Glenn,

Thanks for the help. This is what I received when running debug mode and performing user search. Any ideas?

Debug: Error
<b>API Error</b><br><b>Error:</b>...

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Hi Glenn,

I found /admincp was in the url so I didn't need to add it, but I still got an error when I tried to search for a profile. The error says "That action could not be completed....

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Ever since we upgraded to 5.2.2 the admincp isn't working properly. I try to search for users and I get an error telling me vBulletin couldn't perform that function, please try again. Some features...