new user unable to access forums

[Bobbi]

A new user was able to register and is shown as being in the 'registered' user group in the admin control panel, but I'm told that he only gets to the login screen and can't get to the forums. Somehow,...

[Bobbi]

Which is what I've been doing lately. I took the link to the Putty SSH client provided to me in a different thread on these forums and learned how to use SSH, and have been using Unix commands (with the...

[Bobbi]

I did that. I reached step 4 of the install.php script. I now have the following error message:



Creating table access

There seems to have been a slight problem...

[Bobbi]

That's because I thought I would receive an email notification regarding responses to the support ticket, if/when responses are received. I've been busy looking for a new job and didn't know I had to...

[Bobbi]

And if the online documentation here was extensive enough, maybe I'd actually be able to learn all that. I've found that the online documentation is so extensive that I have to post about 5 times, it...

[Bobbi]

Seriously, I couldn't follow more than half of what you wrote. I have a duplicate of the database on the new server, so apparently I don't need to bother with all the tar and gzip procedures. I wouldn't...

[Bobbi]

Does step 3 of the outlined procedures mean that I have to re-install everything on the new server? If so, how do I create a dummy database? Just by making up a database name, or what?

[Bobbi]

I'm doing neither - I'm not moving the db or having it stay on the server it's on. I'm just creating a duplicate on the new server. So what do I need to do, in that case?

[Bobbi]

I'm transferring my forums database and all vBulletin files to a new server, just by downloading everything to my hard drive and then uploading all the files to a new server. (I'm not that familiar with...

[Bobbi]

That doesn't seem to be working for either of the two users who are experiencing this problem. Any other suggestions as to what could be causing this?

[Bobbi]

Well, because of a weird time glitch before, I had the forums setting at GMT -1 (before the daylight savings time switchover). The server is on GMT. So I guess you're saying that the setting should now...

[Bobbi]

Well, I do know that not everyone observes daylight savings time, but I have no idea how to correct this issue.

Where is the setting in the Admin Control Panel that needs to correspond...

[Bobbi]

She did change her time offset in her user cp a while back, when daylight savings time seemed to affect the time setting on the site. I don't know if that would've messed anything up, or what. Do I need...

[Bobbi]

No - I didn't realize I should do that. Will do so now.

[Bobbi]

Here's what a user on my site is saying about the timespan for 'new posts' on the site:


"In the latest vbulletin version the timespan for new posts got all wrong, it only includes...

[Bobbi]

Here is the error message a user on my site sees when he tries to vote in polls:

"If i try and vote on a poll i get told 'The action you have attempted could not be performed as your...

[Bobbi]

I still haven't heard back from anyone about this, and the users on my site still can't post attachments! I really need to hear back from someone soon about this! Thank you.