User Can't Delete Old PM

[Mr Peabody]

I like it. Really stands out now....

[Mr Peabody]

Confirmed.
Thank you!

[Mr Peabody]

Watching with interest as I posted the exact same issue several months ago with virtually the same screen shots.

[Mr Peabody]

Our problem only occurs with old PM's prior to the VB 5 upgrade with multiple recipients. I've tried successfully to delete the entire inbox of the affected users on my test server using the Admin CP...

[Mr Peabody]

I had the same issue when going from 7.1 to 7.3. All my users got the same error and had to update their passwords.

[Mr Peabody]

If you wan't auto updates use the cloud version....

[Mr Peabody]

I haven't experienced the issue myself but several people have reported this error and missing PM's since the upgrade from VB 4. I don't care about the missing PM's I doubt there's any way to restore...

[Mr Peabody]

Any other suggestions? some help on this would be great.

[Mr Peabody]

Trash folder is present.

This is what he wrote back to me in PM.
"Yes on the left hand side under 'add a folder' there is Trash.
The problem is the 'system' comes up with...

[Mr Peabody]

The Security Patches are separate. Look on the left hand side in your Members Area for Patches/Security Patches...

[Mr Peabody]

Ever since upgrading from 4.2.5 I've had a handful of people complain that they can't delete old PM's with the following error.


I've tried to ignore it until now however I'd like to...

[Mr Peabody]

So glad to hear this. Currently its all over the place....

[Mr Peabody]

A lot more lurkers, that's about it.

[Mr Peabody]

You need to run the scripts to convert the database that Wayne linked to, best way is SSH via Putty.
It's can't be stressed enough to back up your database before proceeding. I had to restore my...

[Mr Peabody]

Once I have time I'll restore the database to my test forum and show you. The missing text doesn't reappear unless you set the language to ISO-8859-1 and currently when you edit the post the text is gone...

[Mr Peabody]

I'm not sure what characters but I know entire sentences are missing in some cases posts.
Collation is UTF8mb4_general_ci
English only
Locale is blank

I've never touched...

[Mr Peabody]

This problem only happens on the widget on our site

[Mr Peabody]

G'day
On the weekend I finally got around to running the scripts to convert the old database to UTF-8. I've just had feedback from a member saying some of his old tutorials half the text is missing...

[Mr Peabody]

You have to take into consideration Wayne I've been running VB since 3.0 and 500 wasn't the default back then at least I don't remember it being that.
My forum has always been set up in a way that...

[Mr Peabody]

Installed RC2 on our test and then live forum on the weekend as well as doing the database conversion to UTF8. Although the Database conversion didn't go smoothly on the live site (had to restore a backup...