Auto ban not working

[jameskl]

We have it set up so infractions earn points and will automatically ban users by the number of infraction points they have. More points equals longer bans. Previously when we issued an infraction they...

[jameskl]

The user reported back to me that he continues to have the same issue but also suddenly lost access to the message center. He can’t PM anyone unless he finds a user in the members list and clicks on...

[jameskl]

Wayne Luke its possible he is subscribed to that forum. I will have him check that out.

THANK YOU!!

[jameskl]

Wayne Luke Thanks!

Yes he is a moderator. I’ll look at that closer and await the bug fix. Thank you!

[jameskl]

I have a user that gets a message that he doesn’t have permission to view the message center but it’s only the notification window circled below. He said he can access his PM box and send/receive...

[jameskl]

I have a user that keeps getting notification from a particular topic but he said he has not subscribed to it nor has he ever posted in the topic. I see his profile setting is set to NOT auto subscribe....

[jameskl]

Thanks, Wayne!!
I logged in with our original admin account and was able to see the issue. Got it fixed!

Appreciate the help! You as well In Omnibus...

[jameskl]

This is what I get but it’s always been that way as long as I can remember on cloud. I should mention that he has had full access before today. We didn’t change anything for his account....

[jameskl]

One of our admins cannot see everything in the admincp. He can access it, but can only see a couple of the menu items. The other admins can access everything fine. I did check to make sure that he is...

[jameskl]

I wasn’t trying to bump it. I was just posting “updates” I guess. I appreciate the info though. Thanks

[jameskl]

It’s working now. I submitted a support ticket last night and got a reply so feel free to delete this topic or ignore it.

Thanks!

[jameskl]

And it’s back to keeping us blocked out. Sorry for getting excited!

[jameskl]

Seems to be working again. I think we are fine. Please disregard for now.

[jameskl]

I just tried to log in with my dummy account (non admin) and have the same problem. It appears all logins are not possible from what I can see. I asked all the admins if they had been in the control panel...

[jameskl]

Wayne Luke is there maintenance going on? Thanks

[jameskl]

All of our admins are unable to log in to our forum. It says that our passwords are wrong. It says the same when we try to login to the admin cp

[jameskl]

I was banning IPs as Wayne Luke suggested. I was spending a ton of time looking at each bot to determine which were “good” and which weren’t, then banning the bad ones as he directed....

[jameskl]

I really appreciate your help!!!

[jameskl]

Wayne Luke Is there a way for me to see those bots and tell they are bots? I see many “guests” viewing my forum, but I don’t want to block legit lurkers. Just wondering for future reference.

[jameskl]

Awesome!! Thanks!!