How to get a refund?

[PaulKet]

No need to say sorry, thank you very much for trying to help.

I think I missing something, if I go to my admin control panel > Settings > Options > Facebook Options and then down...

[PaulKet]

What I (and I think joeman) want is the first image in a post to be shown on Facebook, not the same predefined image every time a post is shared on Facebook....

[PaulKet]

I would like to get an answer for this as well.

[PaulKet]

I don't mean for it to seem so harsh but while it inserts backslashes into posts whenever someone makes one (a post) from Facebook, it is absolutely useless unless you enjoy cleaning \ out of places they...

[PaulKet]

The app is worthless (sorry) while it is inserting backslashes into posts that are made from Facebook and it doesn't seem that anyone is working on a fix for it, so how do we get a refund for this broken...

[PaulKet]

Is there a fix for this yet?

[PaulKet]

In the folder that contains your Facebook app there is a folder named "_css", it is where your logo.png image is located along with the style sheets for your app.

[PaulKet]

I'm also having this issue with the latest version of the app and would love to get it resolved as quickly as possible. Do I need to open a ticket? Is there a guideline/list for reporting problems so...

[PaulKet]

Besides random images showing up all over the place in unrelated posts when viewing "EXPLORE", mine works fine.

[PaulKet]

I got the issue straightened out thanks to someone over at vBulletin.org , customer support here is less than ideal (to put it politely).

[PaulKet]

Thank you for the reply and trying to help, setishock. Your suggestions distort images that were uploaded at a smaller size than the width of the forum... it works ok with horizontal/landscape type images...

[PaulKet]

See here for an example of what is happening... http://panaworldonline.com/members/p...a-romania.html

Every picture in that album was the same size BEFORE it was uploaded and...

[PaulKet]

Thank you for the fast reply, Zachery.


All of the images are around 92kb, well within the max upload size.


Most are 800px wide by 533px high.


...

[PaulKet]

My uploaded images keep being re-sized smaller for no apparent reason... for instance if I upload a picture from my computer to an album or post that is 800px wide, it was some times getting uploaded...