Trevor Hannant
vBulletin Support
"Oh man..."
Joined: Thu 1 Aug '02
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Customer resolved by re-uploading files to server... -
Unfortunately, until the site administrator contacts us for assistance directly, there's nothing we can do I'm afraid. We don't have admin or server access to the site so we need to await them contacting...Leave a comment:
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If you have a request for something to be added to the Core software, you need to raise a Feature Request or Improvement Request in our Tracker linked in the navigation bar.
You need to provide...Leave a comment:
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What specifically isn't working in that feature? Please be more descriptive so we can assist.Leave a comment:
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Please create your own thread in the appropriate support sub-channel.
If you can't access that channel, you first need to be a licensed customer and register for Priority Forum Support. To...Leave a comment:
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For information, it's actually available in the Members Area:
...Leave a comment:
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We've not yet upgraded but we do have an outstanding Improvement Request in the Tracker for this. From your link:
"development and support is guaranteed until 2023"
...Leave a comment:
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You have a ticket open which our Sales team will need to address when the office opens later as only they have access to reset a password. Please don't open multiple support strands as it doesn't really...Leave a comment:
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There was an issue with newer registered members and access to the Tracker - a fix has been tested and should be rolled out to our live systems later this week.Leave a comment:
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Did you accept his subscription request first?Leave a comment:
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I tried to break your post down and paste as individual paragraphs however it wouldn't allow the first paragraph to post as is. When I removed all the semi-colons and replaced these with commas, the...Leave a comment:
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Please fill out a support ticket at:
http://members.vbulletin.com/members...ontactform.php
Please include a complete description of the problem and be sure to include the...Leave a comment:
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Additionally, if you go to:
AdminCP > Settings > Options > Products/Hook System
... and set "Add Template Name in HTML Comments" to Yes, you can then refresh...Leave a comment:
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Resolved via ticket.
For anyone else with the issue, check you've not limited the total upload allocation via:
AdminCP > Settings > Options > Message Attachment Options...Leave a comment:
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You can use the Site Builder tools to create a page within the site where you can list the documents. These will need to be uploaded again and linked via that page as we won't import the database references...Leave a comment:
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Go to:
AdminCP > Products & Hooks > Manage Products
...and uninstall it. This will get rid of the AdminCP Options.Leave a comment:
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There are various video tutorials on our vB4 YouTube channel here:
https://www.youtube.com/user/vBulletin4/videosLeave a comment:
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1. Your Ad templates will be lost in the upgrade to vB5 (as part of the Migration) as the templates between the two versions are wholly different
2. You can however it will be disabled automatically...Leave a comment:
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Yes, vBulletin has a paid Membership option which can be set to be required on registration:
https://forum.vbulletin.com/blogs/tr...ription-on-reg...Leave a comment:
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