User Profile

[djbaxter]

Can you ask your host to do a trace on the server rather than through vBulletin?

Are you using any sort of captcha device on the contact form?

[djbaxter]

Quick thought: have you checked to see if they are ending up in spam folders or being blocked by your server as spam?

[djbaxter]

Yes I don't know why it only affects some browsers...

Maybe try increasing the setting for "Allow remote [video] retrieval"? Mine (4.2.5) is set to 6 although I honestly don't remember...

[djbaxter]

What is this set to?

AdminCP >> Options >> BBCode settings >> Allow remote [video] retrieval

And this?

AdminCP >> Options >> Message...

[djbaxter]

Can you get Vertical Scope to increase your permissions? or to install a plugin or two for you?

Also can you check usergroup permissions? Seems odd that guests can see videos but registered...

[djbaxter]

Using iframes has its own issues.

And why anyone is still using IE10 I just don't understand. At least upgrade to IE11 if you have to keep using IE at all.

You could try this...

[djbaxter]

???

The standard insert video bbcode in the editor automatically embeds the video for you. No {param} or anything else needed.

[djbaxter]

Right. Sorry. I knew that but just confused myself.

[djbaxter]

No difference. It's just faster to disable them all that way.



My worry is that if you have corrupted files and templates, the upgrade may fail. SO I would try to get it working...

[djbaxter]

To use any version of 7.x, you must upgrade to 4.2.5.

Even then, you can only go as high as PHP 7.1.

Obviously, there is more than that going on, though. I would suggest you

• disable

...

[djbaxter]

AdminCP >> Statistics and logs >> Moderator log

[djbaxter]

Set up a usergroup called Limited Admin or Junior Admin or something. Give that group admin access but limit what they can do to only those things you want them to do.

Or even just make them...

[djbaxter]

No. It just attributes them to the dummy user instead of the original user....

[djbaxter]

I assume you're using the vB4 Suite with the CMS as a front page?

AdminCP >> vBulletin CMS >> Widgets probably....

[djbaxter]

Start a new post in the editor and then put your URL into one of the SSL checkers to see where you're loading an insecure link. Sounds like one of the icons in your editor toolbar may be insecure (possibly...

[djbaxter]

Best to uninstall that plugin then. That may be part of your problem.

[djbaxter]

Is the Sphinx module installed on your new server?...

[djbaxter]

You say "re-entered". Were they showing up before you re-entered them?

How long ago did you re-enter them?

Are you adding the same code in multiple places? duplicate...

[djbaxter]

Sorry, yes. That's what I meant. No need to give a hackers any advantage.

[djbaxter]

And by the way, now that you've posted it publicly, you also need to change your passwords again.