why does Vbulletin even have a phone number if you're not going to answer it?

[sailnet]

Wayne - I made the purchase years ago and lost the customer number for logging in and there is no way to retrieve your customer number through the members area - the only think you can do is to request...

[sailnet]

2 hours have gone by and still no response to my support tickets and still no answer on the telephone - is vb still in business?

[sailnet]

I've been trying to call your 877 number for 20 minutes this morning and all I get is a recorded message to leave a message.

is this what I spent my money on? - No support?

I...

[sailnet]

Is there any way that I can have 3.87 PL3 prohibit registered users from 'ignoring' admins and moderators?

[sailnet]

I found this inside a post on 3.8.6

any ideas of how the user was able to insert this code?

,网友被指诽谤当地领导遭拘留续 行政处罚已撤销
 According to its introduction, the program

...

[sailnet]

tried that - no luck

[sailnet]

well - almost there - I an bring up the admincp but not the forum

[sailnet]

think I figured it out - bburl was set to the path that vb4 occupied and I installed vb5 in a different directory - I looked at the img tag of a broken image and it was pointing to my vb4 directory

[sailnet]

I just upgraded from vb4 to vb5 and none of my screens are correct - no images are being found etc....

what should I look for?

...

[sailnet]

"with the Can use AdminCP permission" - where do I find this?

[sailnet]

is there anyway to give someone other than the admin access to the admin control panel?

thanks in advance.

Jeff...

[sailnet]

Joe - the conversion process has completed and I'm trying to start up vb4. Yes - VB3 ---> VB4

on this test server vb3 was installed in directory named forums

vb4 is installed...

[sailnet]

I even tried setting this on config.php

$config['Misc']['forumpath'] = '/usr/local/websites/www.sailnet.com/sailnet/vb4'; to no avail

[sailnet]

My end goal is to upgrade to vb5 but my system just got done the conversion from vb386 and when I attempt to start vb4 I get an error indicating an HTTPD 500 Internal Server error and this is what I see...

[sailnet]

I've determined that the file location $this->info['filedata_location'] is empty though adding some echo statements.

where is this field set in the database so I can set it and rerun it......

[sailnet]

the upgrade runs for a while and then stops:

<?xml version="1.0" encoding="windows-1252"?>

<?xml version="1.0" encoding="windows-...

[sailnet]

and I even get this eror when your website times out - I don;t think VB5 is anywhere near ready for prime time.

you folks should be paying me for the time I've wasted ber the past two daysl...

[sailnet]

who do I contact about getting my money back - your support is a joke. no decent answer people asking me the same things over and over again.

I want my money back - vb5 is a joke.

[sailnet]

yes - there are many files there. see attachment ...

[sailnet]

php 5.4.14

mysql 5.5.30

all 5.0 files have been uploaded and are set to 0755


vb5 is installed in a directory all it's own,

both config files...