Announcement

Collapse
No announcement yet.

current customer question

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • current customer question

    I already have Vbulletin running on one of my websites. I have another website under way, and want to install vb on it as well. I a bit confussed, or should I say concerned that there might be a confussion when I go to purchase another seperate lisences. Will there be any miss up as to which vb program is point to which site, and will I have to sign up as on a different account to do this etc?

    thanks

  • #2
    you should use the seperate files as there is data which corresponds to the license that the file belongs to in each installation of vBulletin.

    Any new licenses will just appear in the table in the members area and your priority support form increases from 3 to 6 i believe.
    Scott MacVicar

    My Blog | Twitter

    Comment


    • #3
      Originally posted by Scott MacVicar
      you should use the seperate files as there is data which corresponds to the license that the file belongs to in each installation of vBulletin.

      Any new licenses will just appear in the table in the members area and your priority support form increases from 3 to 6 i believe.

      so in other words, all I have to do is just download the program again from my members area and be sure to purchase a new seperate lisence, which then will appear in a second table with my current lisence.

      pretty simple. thanks

      Comment


      • #4
        yep thats all that will happen.

        Another license is associated with your customer number and that table in the members area index with the current license simply has another row with more or less identical data.

        Different license number and different expiry date.
        Scott MacVicar

        My Blog | Twitter

        Comment


        • #5
          Originally posted by Scott MacVicar
          you should use the seperate files as there is data which corresponds to the license that the file belongs to in each installation of vBulletin.

          Any new licenses will just appear in the table in the members area and your priority support form increases from 3 to 6 i believe.

          Apparently not, I have 2 licences, and 3 additional email address's, I just contacted Steve from support about it, and I only have 3 per login, NOT licence.

          Does this mean I should purchase my next licence under the missus's name or something?

          Quality Hosting - Viper Internet
          We Make Server Management Easy! - EasyServerManagement.COM

          Comment


          • #6
            you must have used different emails when purchaing the three licenses, if you put in a support ticket i'm sure steve or someone will join the licenses under one customer number.
            Scott MacVicar

            My Blog | Twitter

            Comment


            • #7
              Originally posted by Scott MacVicar
              you must have used different emails when purchaing the three licenses, if you put in a support ticket i'm sure steve or someone will join the licenses under one customer number.

              Sorry mate, they aint, they are under same name, ive been talking with Steve from support, i have to have one under a different name, email, and login, to get 6...

              I only have one name!

              Quality Hosting - Viper Internet
              We Make Server Management Easy! - EasyServerManagement.COM

              Comment


              • #8
                If your licenses are under the same login, then you are limited to just three extra email slots.
                (From support query)

                Quality Hosting - Viper Internet
                We Make Server Management Easy! - EasyServerManagement.COM

                Comment


                • #9
                  curiously i have two licenses and six names under priority support.

                  I'll check the code for it later.
                  Scott MacVicar

                  My Blog | Twitter

                  Comment


                  • #10
                    Originally posted by Scott MacVicar
                    curiously i have two licenses and six names under priority support.

                    I'll check the code for it later.

                    Ok, thanks Scott, will check it again later =)

                    Quality Hosting - Viper Internet
                    We Make Server Management Easy! - EasyServerManagement.COM

                    Comment


                    • #11
                      I've only got 3 Scott, and I have two licenses under the same login.
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment


                      • #12
                        *bump*

                        Quality Hosting - Viper Internet
                        We Make Server Management Easy! - EasyServerManagement.COM

                        Comment


                        • #13
                          *bump*

                          Quality Hosting - Viper Internet
                          We Make Server Management Easy! - EasyServerManagement.COM

                          Comment


                          • #14
                            Please do not bump posts, it annoying. Ask for an update in your supprot ticket.
                            - AJ Zmudosky

                            Comment


                            • #15
                              sorry, support ticket didnt get me anywhere...

                              *remembers not to bump, and to pester staff instead... *

                              Quality Hosting - Viper Internet
                              We Make Server Management Easy! - EasyServerManagement.COM

                              Comment

                              widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
                              Working...
                              X