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Unable to purchase cloud license

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  • prady
    replied
    Yes, it is resolved now and I was able to place the order successfully. Thanks

    Leave a comment:


  • Wayne Luke
    replied
    This issue should be resolved now.

    Leave a comment:


  • Wayne Luke
    replied
    It doesn't appear to be an issue on your end. I'll have someone look at it as soon as the business office opens. If you call the sales line after 9:00 am PST, then they will be able to help you.

    1-877-326-6444

    Leave a comment:


  • prady
    replied
    To give more context, I tried using first a MasterCard and then a VisaCard, but still didn't worked

    Leave a comment:


  • prady
    started a topic Unable to purchase cloud license

    Unable to purchase cloud license

    Hello,

    So I was trying to sign-up for Cloud plan (Bronze) but kept receiving the following error on the order page: Security Data: Merchant Password has expired.


    How can I solve this?


    Screenshot is as follows:



    Last edited by Wayne Luke; Wed 17 Apr '19, 10:04am.
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