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Migrate VB5.2 from Host Gator to Cloud

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    TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by Joe D. View Post
    The Backup icon and the Backup Wizard icon are both there, you can use either though Backup gives quicker access.

    You need to know the name of your forum's database.

    Go to Backup and then click on the database name to download it.

    Ideally you will have closed your forum in the vBulletin Options before clicking on the download database option. If you re-open your forum before it is migrated be aware any posts made between the time the backup is made and the account becomes live of vBCloud will be forever lost.

    You also need to check if your attachments and avatars are stored in the database or the file system. If they are in the file system you need a zip file of the attachments directory (the zip file will have the folders named 1,2,3,4...9) and the avatar directory will have all your custom uploaded avatars and a thumbnail directory inside it.

    These are the 3 files (1 database, 1 attachments, and 1 avatars) we need. if there are no attachments or no avatars or you don't want to keep them then we don't need them, users would have to upload new avatars and any attachments used in posts would be missing but new ones will work.

    When you're at the point of migration we can help you in a support ticket if there is an issue with these things.
    Ok, I think I have it anyway. The only think I didn't do was closed the forum because it's not really active at this time. ( nobody posting )
    because I haven't even tried to promote the site at all. the only ones that have registered are probably spammers so I just ban them after I check ips.

    also Like I said I do not have any files/folders that I have uploaded for Avatars and there are no current attachments that have been used. It's a totally new forum with some Mod accounts, plus Admin. user

    Thank you

    Leave a comment:

  • BirdOPrey5
    Senior Member

  • BirdOPrey5
    replied
    The Backup icon and the Backup Wizard icon are both there, you can use either though Backup gives quicker access.

    You need to know the name of your forum's database.

    Go to Backup and then click on the database name to download it.

    Ideally you will have closed your forum in the vBulletin Options before clicking on the download database option. If you re-open your forum before it is migrated be aware any posts made between the time the backup is made and the account becomes live of vBCloud will be forever lost.

    You also need to check if your attachments and avatars are stored in the database or the file system. If they are in the file system you need a zip file of the attachments directory (the zip file will have the folders named 1,2,3,4...9) and the avatar directory will have all your custom uploaded avatars and a thumbnail directory inside it.

    These are the 3 files (1 database, 1 attachments, and 1 avatars) we need. if there are no attachments or no avatars or you don't want to keep them then we don't need them, users would have to upload new avatars and any attachments used in posts would be missing but new ones will work.

    When you're at the point of migration we can help you in a support ticket if there is an issue with these things.

    Leave a comment:

  • TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by TravelTalk View Post

    Wayne I believe one of the 3 files I downloaded or Exported is the database.

    But now Under the Back up button ( Not back up wizard ) I have these Options, Which one do I download ??

    Thanks Full Backup

    A full backup creates an archive of all of your website’s files and configuration. You can use this file to move your account to another server or to keep a local copy of your files.

    Download a MySQL Database Backup
    I'm guessing that it's the MySQL Database Backup, since the file name is Sportsg_forum

    Leave a comment:

  • TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by Wayne Luke View Post
    Under backup, you just want to click on your database name. It will create and download of that database only. We do not need or want your home directory.
    Wayne I believe one of the 3 files I downloaded or Exported is the database.

    But now Under the Back up button ( Not back up wizard ) I have these Options, Which one do I download ??

    Thanks Full Backup

    A full backup creates an archive of all of your website’s files and configuration. You can use this file to move your account to another server or to keep a local copy of your files.

    Download a MySQL Database Backup

    Leave a comment:

  • Wayne Luke
    vBulletin Technical Support Lead

  • Wayne Luke
    replied
    Under backup, you just want to click on your database name. It will create and download of that database only. We do not need or want your home directory.

    Leave a comment:

  • TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by Joe D. View Post
    Is the file a .SQL file or a .sql.gz file or something else? phpmyadmin is generally a bad way fo making backups but on small databases it could work, just want to make sure you have the correct file type. If your hosting account has cPanel access the "Backup" icon is a much better option for downloading a db backup.
    and the first export is a SQL file

    Leave a comment:

  • TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by TravelTalk View Post

    In my CPanel I have options under Databases
    besides phpmyadmin, I have MySQL databases, MySQL database wizard and remote MySQL
    But none of the other options have a way to Export to a folder

    Now I do have a back up Wizard under Files in my CPanel, it's where I can either back up or Restore, and when I go there this is what it says

    This feature allows you to download a compressed copy of all or part of your website.

    The system will include the following items in the backup file:
    • The home directory.
    • MySQL® databases.
    • Email forwarder configurations.
    • Email filter configurations.
    So should I download it ?

    also would I be able to give access to my CPanel account if needed to the VB tech who will do the migration if I don't have what they need ?
    So after downloading the above, the file is a tar.gz

    Good ??

    Leave a comment:

  • TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by Joe D. View Post
    Is the file a .SQL file or a .sql.gz file or something else? phpmyadmin is generally a bad way fo making backups but on small databases it could work, just want to make sure you have the correct file type. If your hosting account has cPanel access the "Backup" icon is a much better option for downloading a db backup.
    In my CPanel I have options under Databases
    besides phpmyadmin, I have MySQL databases, MySQL database wizard and remote MySQL
    But none of the other options have a way to Export to a folder

    Now I do have a back up Wizard under Files in my CPanel, it's where I can either back up or Restore, and when I go there this is what it says

    This feature allows you to download a compressed copy of all or part of your website.

    The system will include the following items in the backup file:
    • The home directory.
    • MySQL® databases.
    • Email forwarder configurations.
    • Email filter configurations.
    So should I download it ?

    also would I be able to give access to my CPanel account if needed to the VB tech who will do the migration if I don't have what they need ?

    Leave a comment:

  • BirdOPrey5
    Senior Member

  • BirdOPrey5
    replied
    Is the file a .SQL file or a .sql.gz file or something else? phpmyadmin is generally a bad way fo making backups but on small databases it could work, just want to make sure you have the correct file type. If your hosting account has cPanel access the "Backup" icon is a much better option for downloading a db backup.

    Leave a comment:

  • TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by Wayne Luke View Post
    When you create an account on vBulletin Cloud, we create an empty database. The way we migrate your site is with a backup of your database. This imports your data and makes sure the database is upgraded to the latest version. Without the backup you will lose everything you have. If that is your intention, then we don't need a backup.

    You would have to contact [email protected] about your Mobile Suite license. These are attached to the license, not the URL.
    ok, I just checked to see when it was last backed up, it was yesterday 6/5
    I went to phpMyAdmin and exported my VB forum to my computer in a folder using notepadX, it's only 32.885KB
    So this should be good to go ?

    I'll contact sales once I get everything up and runnning.

    Thank you again

    Leave a comment:

  • Wayne Luke
    vBulletin Technical Support Lead

  • Wayne Luke
    replied
    When you create an account on vBulletin Cloud, we create an empty database. The way we migrate your site is with a backup of your database. This imports your data and makes sure the database is upgraded to the latest version. Without the backup you will lose everything you have. If that is your intention, then we don't need a backup.

    You would have to contact [email protected] about your Mobile Suite license. These are attached to the license, not the URL.

    Leave a comment:

  • TravelTalk
    Member

  • TravelTalk
    replied
    Originally posted by Wayne Luke View Post
    To migrate, you would need to create backups of your database, attachment folder, and avatar folder. These would be made available to the Support Tech doing your migration.

    The Cloud Team handle upgrades to vBulletin as well as the servers as needed. Generally, to make sure the software works properly. You manage the day to day operations of your forum such as removing spam, moderating members and so forth.

    You would redirect part of your domain to the Cloud for your forum... i.e. www.domain.com or forum.domain.com. This won't affect the mail settings of your domain or non-vBulletin pages accessed by other subdomains. For email generated by vBulletin, we will configure the system to use our SMTP provider. Emails will be sent on your behalf automatically.
    Hi Wayne, it's the pain in the butt guy with a lot of questions again

    instead of starting a New thread I figured I would ask some questions about migration here.

    Now I understand a little about it, but let's say I have Built my Forum the way I wanted it, with Sub forums/ Channels, have some content / Posts, not much, No Attachment or Avatar folders
    Also just a couple of Mod accounts, a bunch of Banned user names ( which doesn't matter ) My VB Skin, etc Do I still need to backup the database ?

    Wouldn't it just be changing the DNS settings over to VB Cloud ? or without backing up the Database I would lose my Sub forums, etc ??

    Also I see when picking a plan there's an option to purchase Mobile Suite, When I purchased my VB lic. I bought VB 5 Connect with Mobile Suite, so I don't need to add that as an Option, Correct ??

    Thank you again for any help

    Leave a comment:

  • saudiinfocus2018
    New Member

  • saudiinfocus2018
    commented on 's reply
    yeap. thanks for prompt reply sir.
  • Joshua Gonzales
    Senior Member

  • Joshua Gonzales
    replied
    Originally posted by saudiinfocus2018 View Post
    How long does support team response about migration request? I've just purchased silver vbulletin cloud and send a request to migrate my forum but 'till now, I've heard nothing.
    Hi there! I believe we just spoke on the phone about your inquiry. As I said, all tickets, including migration requests, are answered in the order they are received. Depending on our workload, the typical initial response time is approximately 24 hours. Someone should be along to claim your ticket soon!
    Joshua Gonzales
    Senior Member
    Last edited by Joshua Gonzales; Thu 8 Mar '18, 2:38pm. Reason: Spelling

    Leave a comment:

  • saudiinfocus2018
    New Member

  • saudiinfocus2018
    replied
    How long does support team response about migration request? I've just purchased silver vbulletin cloud and send a request to migrate my forum but 'till now, I've heard nothing.

    Leave a comment:

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