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Few questions about purchasing VB5 used license

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  • Mark.B
    replied
    The support team don't have access to the sales tools needed to deal with license transfers. They will not be handled by support, nor will they be handled in the support forums.

    People wanting to to do things cheaply equals risks to them that we cannot mitigate. We cannot possibly offer any advice on clawbacks etc. If you don't want this risk, buy a brand new license instead.

    The process for this isn't going to change. Our recommendation remains to buy a brand new license directly from vBulletin. This method is risk free and hassle free. Sorry that we cannot be of further assistance.

    Leave a comment:


  • x.its.tongue.MOM
    commented on 's reply
    Thanks Joe.
    you have trotted out the standard response.... AND I get it. Fool indeed CAN be the 1 who goes that *used* route.

    BUT~ It is seldom indeed that I have not forked before posting, the possible outcome... to the questions I ask. Even more so, since mY Purpose does, and will I hope ALWAYS ~ALL Ways ~ include THE FORUM ? Forums vBulletin are providing.

    SO NEVER or ?????? time should have been & now possibly will be also The answer here.

    NEXT~ As I have said above I have also opened THIS SUBJECT on vBmods.rocks Forum.

    Had the above answer been as hoped... the question HERE would have been IS IT possible to *quote* from here AND carry over THAT quote to the posting I made in Glenn's Forum.

    NO or yes... will suffice.

  • x.its.tongue.MOM
    replied
    Thanks Joe,
    I can't argue about contacting sales for the above answer and I did in fact do so for the transaction i refer to in the link above.

    BUT~ I can't argue either with the idea that USED Licences should ALSO be addressed HERE in support.

    Please don't get me wrong~ I have absolutely NO SYMPATHY for doing so mYself .... I REALLY ought to have read AND reread the licence agreement 1st.

    However~The BUY CHEAP issue will arise as too will then issues about supporting that used licence ~ do not think this is such a bad thing. Had I been more attuned to all the Mods (most I now feel) will be wanting.... a Cheap Licence... could have given me a way to EXPLORE 1st and then liking purchase for real.

    The warnings ARE however valid & SO TOO the question of " just how long - before a used licence CAN NOT be clawed back, as sales said."

    Leave a comment:


  • BirdOPrey5
    replied
    Whether a VB5 license can be resold depends both on the status of the license and the country the current (not future) owner of the license lives in. You should contact sales (@vbulletin.com) for a determination if any specific license may be resold/transferred again. Even if it can be there are significant risks to the buyer and seller in such transactions.

    Leave a comment:


  • x.its.tongue.MOM
    replied
    HI,

    I have both made such a purchase and made a post about it on Glenn;s forum below link

    https://vbmods.rocks/forum/members-l...fer-d-licences

    There is only one question left to answer... from whom not sure, sale I think BUT~

    THE QUESTION

    Well, with all advantages in the sellers hands, including a CLAW BACK at any time, I will most certainly not be buying a used licence again.

    OH~ the question... you say the above can happen... but HOW long before I or any other buying that way... can be certain. No claw back will be given. Transfer fee... not got something to say about that?

    Leave a comment:


  • In Omnibus
    replied
    Originally posted by goxy63 View Post
    OMG reading my previous posts I realized i can be a real pri*k
    Bumped here by accident, searching on google about used license (planing to purchase one more) and search brought me here hhahahaha Jesus
    Glenn Vergara had a few people selling used licenses on his site at one time. You might check there.

    https://vbmods.rocks/forum/members-l...letin-licenses

    Leave a comment:


  • goxy63
    replied
    OMG reading my previous posts I realized i can be a real pri*k
    Bumped here by accident, searching on google about used license (planing to purchase one more) and search brought me here hhahahaha Jesus

    When i bumped here already, let me ask
    Some VB5 licenses can be sold more than once as used?
    Previous used one that I purchased (as I remember) can't be sold any more....
    Or it is for all licenses, sold only once as used and that's it?
    Last edited by goxy63; Sat 2 Mar '19, 5:13pm.

    Leave a comment:


  • BirdOPrey5
    replied
    To be clear there is the Support department (who help fix problems with sites) and the Sales department (which deals with software sales and license transfers.) Whether you email us at the support email (or form) or the sales email (or form) we will move your request to the correct department Since your request falls under our sales department it will be sometime after 9AM Pacific Time on Monday before you get a useful reply, we apologize for the delay but it is not unexpected that a sales issue remains unanswered for 12, 24, or even 36 hours over the weekend. Depending on your timezone a 12 hour wait during the week isn't out of the question.

    Leave a comment:


  • goxy63
    replied
    Finally got reply that sales department is not working till Monday
    At least I got me some info that I can forward to seller ....

    Leave a comment:


  • goxy63
    replied
    Yes I sent email to sales support, there is no answer after +12h
    I understand its nothing urgent but +5h as a reply is not serious if you ask me even for way smaller companies.
    Above all VB makes nice ammount for small help, 45$
    I am not trying to argue here, justpointing out things that are not proper and serious.
    Maybe best way is to forbid this transfer, not to sit on two chairs in same time, saying oh no we are not responsible for this or that while its still allowed to do so....
    Simply give me basic service, I am following rules.
    Guy who is selling will probably give up now and I will end up wasting my time and time of VB staff as I will not be able to complete transaction as there is no proper response by VB

    Leave a comment:


  • Mark.B
    replied
    License transfer requests are dealt with by sales, rather than support, sales are not open at weekends. Besides which, you won't necessarily get a response inside ten hours for a license transfer. It isn't classed as urgent, and our staff work in various different time zones.

    We do not get involved in license transfers other than the actual mechanics of the transfer. If we provided facilities to buy and sell licenses in the forums we could end up liable if something went wrong. We accept no liability whatsoever on second hand license sales, the recommended way to obtain a license is to buy a new one.

    Leave a comment:


  • goxy63
    replied
    Sent support ticket last night (Ticketid: 1532168), trying to purchase used VB5 from one of members here but there is no any reply!
    He also sent ticket but still nothing!? (Ticketid: 1532170)
    It was some +10h ago, how long does it take to get an answer so that we can proceede with transactions?
    I will pay 45$ to VB for transfer is there anyone to take the $ and give me informations !?
    Sunday so nobody is working?

    ps
    its really a shame that we dont have here one thread where we can contact each others in order to purchase or sell used license.
    I mean you help us anyways with transfer, so what is the problem that we talk about this here?
    Its more safe for us, for example if I see that member who was here for long time and he had normal discussion with members....for me this is more safe than some stranger on some small site...
    Last edited by goxy63; Sun 16 Oct '16, 3:29am.

    Leave a comment:


  • BirdOPrey5
    replied
    To be clearer on the "Mobile" style for VB5. the basic VB5 style (you're using as you read this) is "Responsive" which means the same style is used for both desktop and mobile devices. It resizes to best fit the screen it is being used on. Things rearrange themselves automatically.

    Leave a comment:


  • Joshua Gonzales
    replied
    1. The Mobile Suite is specifically for generating iOS and Android apps that can be submitted to the app stores. Mobile responsiveness is built in vBulletin 5 without the Mobile Suite.
    2. All license transfers require a $45 fee be paid. Licenses originating in or transferred to anywhere but the EU are only eligible for one transfer.
    3. We do not sell used licenses so the price of those are inconsequential to us. We charge a fee because it takes a considerable amount of time and work for our agents to complete the process.
    4. vBulletin 5's core architecture is different than vBulletin 4, making it a bit harder to code addons and mods for. We are trying to remedy this by doing things such as adding in the PHP Hooks features that was part of 5.2.2 or 5.2.3.

    Leave a comment:


  • goxy63
    replied
    @Joshua Gonzales
    @
    Joe D.
    Thank you for answers, this is making things more clear.
    I was thinking same, that my brand free is bounded with my VB4 license....just checking my options, gathering info in order to decide what to do

    And new VB5 with mobile suite is almost 400$ while upgrade from VB4 to VB5 with mobile suite is 360$....what kind of upgrade is that if I need few hundred $ every few years? I know that I can use VB4 for unlimited period of time but everything develops and needs to be upgraded so...
    Imagine that someone is selling to you car without a wheels, you can sit in it and you can even drive it but only when you sleep....
    That is how I feel when I look the price of VB5 with mobile suite

    1.
    Do I get some basic style for smartphones with "VB5 connect"?
    If so where can I see one?
    2.
    If I sell my VB4, and if I am not in EU can license be transfered and 45$ transfer fee is something that has to be paid in order to transfer license to someone else?
    3.
    45$ is for what, its bit too much even for an loan sharks if we consider that used license is around 50$...being honest here, no intentions to insult anyone.
    Lets say if I sell my branfree with license for 100$ I will have to give half of that for
    transfering license.
    4.
    Why after so much time there is just few modifications for VB5 on vb.org?

    Thank you

    ps
    I dont see a reason that one company should force us to purchase another product
    as prices and what is offered is making us look another solutions.
    Another moment is that in many places (even in Europe) 400-500$ is one month pay
    Last edited by goxy63; Wed 12 Oct '16, 12:46pm.

    Leave a comment:

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