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    Joshua Gonzales
    Senior Member

  • Joshua Gonzales
    replied
    If you need us to cancel something please submit a support ticket here: https://members.vbulletin.com/member...ontactform.php

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  • scorepersonal
    New Member

  • scorepersonal
    replied

    hello, in the meantime I bought the software again via paypal. can you please cancel the order on the credit card . Update enough for me once a version of the forums: -) so far everything looks great and I am very happy with it.

    Leave a comment:

  • Joshua Gonzales
    Senior Member

  • Joshua Gonzales
    replied
    Originally posted by scorepersonal View Post
    Can I change the payment on PayPal because , so I get the same download ? Or they can storieren this order and I will resolve a new order through PayPal from ?

    I believe you have access now, scorepersonal! Enjoy our software!

    Leave a comment:

  • BirdOPrey5
    Senior Member

  • BirdOPrey5
    replied
    Your best option is to wait until they contact you.

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  • scorepersonal
    New Member

  • scorepersonal
    replied

    Can I change the payment on PayPal because , so I get the same download ? Or they can storieren this order and I will resolve a new order through PayPal from ?

    Leave a comment:

  • BirdOPrey5
    Senior Member

  • BirdOPrey5
    replied
    Hello,

    Sorry for the delay but it sounds like your credit card was flagged for manual approval- there are many reasons this could happen and it likely isn't your fault, but it happens. Unfortunately manual approvals must wait until our sales office re-opens Monday morning at 9AM Pacific Time. Sometime after they re-open they will email every order who was flagged over the weekend. If you wish you can send an email to [email protected] with any questions you have, but it will not be answered until Monday.

    PayPal is usually faster if you have money in your PayPal account already. If you pay via credit card or electronic-check it can take as long or longer however. Unfortunately I am not able to say for certain what would be fastest in your case as I am not able to access our sales systems,

    Once the purchase is approved you will get an email with instructions on how to download.

    Leave a comment:

  • scorepersonal
    New Member

  • scorepersonal
    started a topic Download after purchase does not go

    Download after purchase does not go


    Hello, I bought yesterday morning by credit card , the software version 5 and unfortunately am still waiting for the download link . Can anyone tell me where I can down load the software to me ? Today I have to install something this forum and would also love to do . is it because I have paid by credit card ? would go paypal faster?
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