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Having trouble with Members Area

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  • Having trouble with Members Area

    I do not have the new User ID that was generated for the members area after the change was made.
    Logging in with my forum user id and password does not show any licenses.
    Unfortunately, I don't think I am getting emails to the address that may be on file.

    I sent an email to [email protected] on Feb 9th with my old customer number and am happy to verify my info via alternative means if needed.

    - John
    Plan, Do, Check, Act!

  • #2
    I do not see any recent tickets in our system under the email you are using with this username. I'd suggest putting in a new ticket.

    Please don't PM or VM me for support - I only help out in the threads.
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