Lost access to the email attached to my licence.

[Munch1]

I bought vBulletin around September 2011. It was registered to my @w.cn email.
On the 28th of September the holders of the @w.cn domain decided to stop offering all of it's Hotmail & Outlook services, instead of telling it's users so they can save sensitive data saved in the emails they decided to shut it down.

So yeah, my randomly generated password was saved in there for my vbulletin.com account.. How do I go about resetting it to my @gmail email?

(This is probably the wrong section, I HAVE ALREADY EMAILED YOU GUYS ONCE WITH NO REPLY!)

[Trevor Hannant]

What's the ticket ID as I see nothing outstanding in our system

[Munch1]

http://www.vbulletin.com/contacts/

I then clicked "online form" and emailed you relating to the issue.

[Munch1]

http://www.vbulletin.com/contacts/

I used the "contact form" here since I couldn't login to use the ticket system. If you still can't find my issue I can re-send it, it's possible I'm mistaken and didn't send it in. :s

Btw, here are some links about the @w.cn stuff:
http://answers.microsoft.com/en-us/w...d-6436b63b536c
http://answers.microsoft.com/en-us/w...4-79e38d3f5166
http://answers.microsoft.com/en-us/w...f-3f93e6e8ec8a
http://answers.microsoft.com/en-us/w...a-82ba0e899272

[Munch1]

Why aren't my replies working here?

[BirdOPrey5]

Why aren't my replies working here?

I believe because you were an unlicensed user your liberal use of links was triggering auto-moderation of your posts. Thanks for the info.

[BirdOPrey5]

http://www.vbulletin.com/contacts/

I then clicked "online form" and emailed you relating to the issue.

If the form went through correctly you would have got an email with a ticket # you could refer to. We need that ticket id to look it up in the system.

If you never got such an email then the form was not successful for whatever reason- please email [email protected] with your old email address, forum URL, and customer number if you have it and explain the situation.

[Munch1]

Sent the email, thanks for the help.