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When is my download information arriving

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  • When is my download information arriving

    I got a couple questions.

    1)when will my download information arriving
    2)how do I remove my credit card from vbulletin in case vb saved for future purchases
    3)how do I register that my domain is using vbulletin licence, I mean how does vb know that I bought the software for my web?

    sorry for bad english, thanks

  • #2
    Hello,

    After purchase you usually get an email with a username and password for the Member's Area. In the Member's Area your licenses(s) are displayed and you must enter a URL for each license before you are allowed to download the software.

    If you did not get this email or no license is in the member's area it is likely your order is under manual review and you will be contacted by a sales associate to confirm and complete the order.

    During the week this usually happens within 24 hours.

    If you have yet to be contacted you may email [email protected] to inquire about your license status. Include any purchase number or other information you have.

    They can also answer your question about credit card details.

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    • #3
      That's good i appreciate your information.

      Comment

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