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Licensed Customer Feedback

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  • Licensed Customer Feedback

    Hi Vbulletin support team, had bough a lisence of VBB from Tan Duc Technical Development and Trading JS Company, Add: 103 Pasteur St, Dist 1, Ho Chi Minh City, Viet Nam,, [email protected]. Price of lisence is $275
    They confirmed they are a reseller off Vbulletin at Vietnam. After we paid, Tan Duc just send to me the Source code of Vbb 4.1.2 burned in a CD and a Customer Number. When we want to download VBB 4.1.3, we contacted to Tan Duc and ask Password of Customer Number but Tan Duc did not provide for us. They told because that is a password of reseller, and they did not give us.
    I want to know, Are all thing right when I have Customer Number but reseller keep password? And Licensed of us is from Vbulletin for our domain, isn’t it?
    Hope get feedback soon.
    Much appreciate,
    Customer number: VBF9BB7993
    Quoting order number: B33AD319785C

  • #2
    Um there is no such thing as a vBulletin Reseller they don't have a reseller program so 99.97% chance you got scammed...
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    • #3
      Try to get back your money and buy vB here:

      vB5 is unequivocally the best forum software, but not yet...


      • #4
        They are not a reseller. As the others said, you should try to get your money back. Good luck.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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