The 2 new licenses no activations!!

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  • SH3A3-Q
    Member
    • Apr 2008
    • 34
    • 3.8.x

    The 2 new licenses no activations!!

    I am a current customer. I have already 3 working licenses previously. I can see them in my members area.

    And now I have ordered 2 new licenses.

    And I have chosen Bank Wire Transfer and followed the steps till the step of download #4 that in step #3 I was given the account numbers.

    I have not received email messages from you. I have just seen your bank account numbers on the order page.

    And then I have wired the money to your bank account and a copy of the transation is attached here.

    http://sh3a3-q.net/up1/uploads/images/sh3a3-e25bf07e13.jpg

    But until now I have not received the 2 new licenses activations. So I need to wait until when? And the attached copy of the wire transfer proves it. What to do now?

    Please allow ( 3 business days ) for our bank to notify us of your payment. Once we have received and processed your payment, you will receive your vBulletin product information via email.

    now (
    6 business days )
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Fill out a support ticket at:

    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • SH3A3-Q
      Member
      • Apr 2008
      • 34
      • 3.8.x

      #3
      Ticket has been opened
      So far, ignored the ticket
      Ignore
      And
      Ignore
      And
      Ignore

      Why
      Why

      If ignored,
      Please cancel It
      Or return the money

      Comment

      • ra87
        Senior Member
        • Oct 2009
        • 159

        #4
        Originally posted by SH3A3-Q
        Ticket has been opened
        So far, ignored the ticket
        Ignore
        And
        Ignore
        And
        Ignore

        Why
        Why

        If ignored,
        Please cancel It
        Or return the money
        They are currently taking around 4-5 days to reply to tickets.

        As they are being swamped with orders, it may be a delay with the payment as it's a wire transfer. Give it a few days!

        Comment

        • Pope Viper
          Senior Member
          • Mar 2006
          • 825

          #5
          You could also call the sales line, that worked well for me.

          Comment

          • SH3A3-Q
            Member
            • Apr 2008
            • 34
            • 3.8.x

            #6
            Date:
            1 -19
            2 -20
            3 -21
            4 -22
            5- 23
            6 -24
            7 -25
            8 -26
            9 -27
            !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

            Comment

            • SH3A3-Q
              Member
              • Apr 2008
              • 34
              • 3.8.x

              #7
              IT HS OK NAW

              THxxx

              Comment

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