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  • cant access members area

    hello.

    there seems to be a problem when i click on forgot password. it tells me no data was found.

    however when i click forgot members number, it send it to my email.

    so now i have a number but no password. and i cant log in.

    need help

    thank u

  • #2
    You can use the lost password link to reset your customer password:

    http://www.vbulletin.com/members/lostpw.php

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    • #3
      LOL....I clicked on that damn thing for an hour before I finally got logged in. I think it was broken.

      Comment


      • #4
        I had the same poblem: wasn't recognising my Customer Number, although it was valid and I have a current license.

        I submitted a Support Ticket. Within about an hour, I got a response and they set up a new Customer Number for me.

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        • #5
          lucky my vB license is not expired yet..

          the renewal function is gone...only keep asking me to buy the 4.0 things all the time..and registering a new license!..

          don't really know why vB didn't have the renewal function integrated/ready before launching the website.

          As a current member, I'm so freaking confused and disappointed. Called the 1800 numbers 3 times, got cut-off two times from a sales rep and the lady. 3rd time, finally a lady asked me to leave a message for the sales supervisor, as he was busy as per her excuse. But still no reply after 7 hrs.

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          • #6
            They are overwhelmed. Please be patient.

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            • #7
              no use
              you need to make a new one 00000

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              • #8
                windows password key 8.0

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                • #9
                  sorry ,make some wrong!

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                  • #10
                    Originally posted by imprezion View Post
                    don't really know why vB didn't have the renewal function integrated/ready before launching the website.
                    Because there are no more renewals.


                    vB5 is unequivocally the best forum software, but not yet...

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