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Email promising $130 upgrade is a LIE!

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  • #46
    It's pointless to speak to vB Sales/Customer Service in regrads to the Non-Active's, I called Sales this afternoon....

    I asked about the lack of Active Requirement for the Suite Upgrade here:

    Originally posted by [email protected]/Customer Service
    What I say/said is "the way it is!"
    Well, they get to their point quickly...


    • #47
      How rude - that is awful.

      Even if it was a debate, there is no need to speak to a client like that.


      • #48
        Not many votes on the plus side so....

        I have a mixture of leased and owned licenses (all active), some unbranded some not.
        Initially when I tried to access the new vB sales page it came up with some huge cost for my collection of licenses and I didn't think it looked right.
        I then saw the small "existing customer login", plugged in my details and the discounts then applied.
        So I've bought everything I need now and have upgraded everything to the same level.
        Like the fact that branding removal carries forward.
        I think this is a genuine fair deal and I'm happy to pay for the new suite and I'm really looking forward to it. Well done Jelsoft.


        • #49
          Great post Dave......


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