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  • Owned Liscense but need updates again

    Hi

    I have an owned license. I got updates for the first year or two and then was unemployed and let the updates go so it has been several years since I have been able to get updates. I am running 3.6.1 and want to upgrade to the latest version (I think 3.8.3). What do I need to do or whom do I need to talk to about paying to get updates again. By the way I wasn't sure where to put this so sorry if it is in the wrong place. Thanks!

  • #2
    You can renew your license from the Members Area. Just click on 'Renewals/New Purchases', then 'Continue' to get to the renewal options.

    http://www.vbulletin.com/members/
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Ok I'll do that. Thanks!

      Comment


      • #4
        OK I have a new problem. My previous username and password for the members area is not working. How do I get a current username and password?

        Comment


        • #5
          You can use the lost password link to reset your customer password:

          http://www.vbulletin.com/members/lostpw.php
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #6
            It is saying my number is not recognized. Is it possible it has been so long I have been kicked out of the system?

            Comment


            • #7
              No. Please fill out a sales contact form here:

              http://www.vbulletin.com/go/sales
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment


              • #8
                OK I'll do that. Do I need to include my number? I assume I do.

                Comment


                • #9
                  I just submitted a ticket. Thanks for the help.

                  Comment


                  • #10
                    Everything now works and I can now renew my license. Thanks for helping me.

                    Comment

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