Lost my customer status?

[Lenni]

Hello.
I've been a rather long-term customer.
Recently my owned license expired and I am considering to renew it once vbulletin 4 goes public beta.
However I can't log into the vbulletin members area.
I can't even send support tickets. I know the last time my license expired, these things were still ok.

[Floris]

http://vbulletin.com/go/sales

This will allow you to open a private ticket, requesting to either a) update your email if it is no longer valid, so afterwards you can retrieve your details, or b) request to have your details reset and mailed to the email on record.

You can also try http://vbulletin.com/go/lostpw