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Yeah. I made a request for a refund(within 60 days) at around 7:58AM EST. It has been around 3 hours(it is now 11:08). I would like to know why it's taking so long to confirm my request?
I've been waiting for 3 hours to order stuff with the refunded money. I hate to be pushy but it';s just a little frustrating.
It's within the 60 days, and I believe I'm thus in titled to one.
No. Not entitled. Sorry.
Steve Mahcol: "Refunds are decided on a case-by-case basis. The problem is that once someone has the vB files there is no way to completely ensure they have removed them. You would write [email protected] to request this. "
The staff member who replied to me, said he would transfer me to someone else. I didn't expect the refund to happen within hours, but I thought the transfer would.
No way to ensure i've removed them? How about i'm terminating my hosting.
The staff member who replied to me, said he would transfer me to someone else. I didn't expect the refund to happen within hours, but I thought the transfer would.
No way to ensure i've removed them? How about i'm terminating my hosting.
Well, the transfer, at least, I can speak to based on experience. That can take days depending on the circumstances.
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