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[pw change] Can't login to members

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  • [pw change] Can't login to members

    Hi,

    I don't know who to contact.

    I can't enter into members area using my login credentials.

  • #2
    You can use the lost password link to have your customer number and password sent to you:

    http://www.vbulletin.com/members/lostpw.php
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      I don't think it's a matter of forgetting the credentials.

      I'm unable to access the members area with the same credentials that I've been using for years now.

      Has anything changed on the server regarding logins?

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      • #4
        Originally posted by Dan Simon View Post
        I don't think it's a matter of forgetting the credentials.

        I'm unable to access the members area with the same credentials that I've been using for years now.

        Has anything changed on the server regarding logins?
        Hey,

        You may want to read this thread: http://www.vbulletin.com/forum/showthread.php?t=259785.
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        • #5
          Thanks for getting in touch about the recent password change on your vBulletin Members' Area account.

          This step was taken as part of a general review of our security, privacy and anti-piracy operations. As a part of this review, a decision was made to more closely adhere to best practices in terms of password security, such as the use of good strong passwords with letters, numbers and punctuation.

          Please accept our apologies for any inconvenience caused. As stated in the email, this change will have no effect on on your assigned "priority support" forum accounts, the passwords for which remain unchanged.

          You can get your pass from here: http://www.vBulletin.com/lostpw

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