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  • Order by phone

    2. Call this number: +44 870 458 2564
    I'm trying to purchase vB by phone but the number provided is no longer in use. Anyone know which phone number I'm suppose to call now?

  • #2
    http://www.vbulletin.com/contact.php

    The information listed there should help.
    Congratulations on the death of vBulletin, Internet Brands.

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    • #3
      The correct phone number is listed on the invoice you saw when you placed your offline order.

      Please note that ordering by phone takes several days and uses the same credit card processor as ordering online. Therefore if your card was rejected online, then it will also be rejected when we try to manually process this order.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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      • #4
        Steve,

        I don't know what the problem is. I called my bank and they said my account his fine and all the information I gave vbulletin is correct. They repediately told me it's on your end and not theres. Any advice?

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        • #5
          Only the same advice I gave you before. You need to use one of the other credit card processors.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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          • #6
            Originally posted by John F. View Post
            Steve,

            I don't know what the problem is. I called my bank and they said my account his fine and all the information I gave vbulletin is correct. They repediately told me it's on your end and not theres. Any advice?
            Is your card approved for International Transactions? Back in July, Visa and Mastercard required an international transaction block to be placed on all US cards to help reduce fraud. You need to contact your bank and have them list this block to purchase vBulletin.

            Some banks further block Paypal transactions as "Online Gambling and Casino transfers".
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

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            • #7
              Thanks for the advice. I'll try that soon.

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