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  • v3.7 question

    If I was to purchase a license this week, would it include a free upgrade to v3.7? Thanks!

  • #2
    Yes. With a license you get one years worth of upgrades
    What's Special About Ruby on Rails?

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    • #3
      Yes both license versions give you a year of version updates.

      Edit: Razasharp beat me to it :P.

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      • #4
        Hey ---Mad---, shall you and me man the Pre Sales forum for a couple of hours?... Give the team a chance to concentrate on upgrading to 3.7?
        What's Special About Ruby on Rails?

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        • #5
          Thanks for the super quick responses!

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          • #6
            No probs, we're on form today

            And welcome to the club!
            What's Special About Ruby on Rails?

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            • #7
              Originally posted by Razasharp View Post
              Hey ---Mad---, shall you and me man the Pre Sales forum for a couple of hours?... Give the team a chance to concentrate on upgrading to 3.7?
              Haha, support team doesn't deal with upgrades (not that I know of anyway) .

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              • #8
                I know, I was just getting carried away lol.
                What's Special About Ruby on Rails?

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                • #9
                  Originally posted by Razasharp View Post
                  I know, I was just getting carried away lol.
                  I understand .

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                  • #10
                    Thanks!

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                    • #11
                      Originally posted by ---MAD--- View Post
                      Haha, support team doesn't deal with upgrades (not that I know of anyway) .
                      Support team does: writing manual , fixing manual , phone sales , phone support , sales tickets, pre sales on forum , support tickets , support threads on forum , dealing with piracy issues, checking licenses for breaking license agreement , beta testing the software , install service , upgrade service , writing how to entries if needed , helping with the frontpage sales faq entries , moderating links directory , moderating testimonials , moderating download submissions , moderating manual comments , helping / dealing with the online demo's , moderating the forums , etc, etc, etc ..

                      One staff does a bit more in one area than the other, so we all have our specialty, but we all chip in at all area's (unless told otherwise).


                      It's fine if customers help out in the pre-sales forum, but please make sure whatever question you answer; that you only answer if you know the answer and understand the question - and double check the answer before you post it. Misinforming a customer could lead to confusion and misinformation.


                      And to officially answer the thread starters question: yes - with your purchase you get 12 months free download access. Within this month you will get every update/upgrade/new version for free if it is released within these 12 months. It is 99,9% certain we will release 3.7 stable within the upcoming 12 months, so it will be a free upgrade for you. You will then have older versions, plus 3.6.8pl2 and 3.7.0 in the list for download.

                      Each license grants you permission to run one instance. You can change the domain and host if needed, and you can upgrade this instance to newer versions if needed.

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                      • #12
                        Originally posted by Floris
                        Support team does: writing manual , fixing manual , phone sales , phone support , sales tickets, pre sales on forum , support tickets , support threads on forum , dealing with piracy issues, checking licenses for breaking license agreement , beta testing the software , install service , upgrade service , writing how to entries if needed , helping with the frontpage sales faq entries , moderating links directory , moderating testimonials , moderating download submissions , moderating manual comments , helping / dealing with the online demo's , moderating the forums , etc, etc, etc ..
                        Whoa, didn't know that . What do you mean by install servicer/upgrade service?

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                        • #13
                          When people also purchase the service to have staff install vB or upgrade their older vB to the latest version.

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                          • #14
                            Originally posted by Floris View Post
                            When people also purchase the service to have staff install vB or upgrade their older vB to the latest version.
                            Oh right. I never knew you guys upgraded the software .

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