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  • Refund

    Hi,

    I bought vB Project Tools but it doesn't do what I needed it to. Does Jelsoft offer a refund?
    Radio and TV Player for vBulletin

  • #2
    Probably just a partial refund, I'd PM Steve and ask him.

    Comment


    • #3
      There is no refund but you can try filling out a support ticket. PT is not deasisened to be tried and then refunded automatically after you have downloaded it.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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      • #4
        Thanks, I'll wait someone to reply to this thread, if not I'll PM him.
        Radio and TV Player for vBulletin

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        • #5
          Do not PM me. I even state as much in my sig.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #6
            Ok thanks. What good a support ticket would do though? My case would be reviewed?
            Radio and TV Player for vBulletin

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            • #7
              Originally posted by Dream View Post
              Ok thanks. What good a support ticket would do though? My case would be reviewed?
              It's more than likely, yes. It's certain that you stand a much better chance at getting a refund using a ticket rather than asking in public.
              Toddler from Hell

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