board permission

[alhasahisa]

i have import my forum from phpbb to vb latest version and all my members can not access the board
This what they get
You have been banned for the following reason:
No reason was specified.
Date the ban will be lifted: Never

any one can help me in this plz

[Boxy]

To get vB support on these forums you first need to be a licensed customer and register for Priority Forum Support. To do this, please go here:

http://members.vbulletin.com/membersupport_priority.php

...and enter your email address in one of the boxes. You'll need to have your customer number and password to access the page.
Once you've done this, please post in the appropriate support forum for your version.