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licence renewal, 2 small questions

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  • antiekeradio
    replied
    thanks for the info, both of you

    Leave a comment:


  • Andy Huang
    replied
    1) It starts at the moment of your purchase; or current end, which ever is later.
    2) You can, however, you can only do it one year at a time (IE: multiple payments)

    Oh, and you can still log in to member area after your license expire; just that you cannot download any newer version released after it expire. IE: if it expired two weeks ago, you should be able to still download 3.6.5, but not 3.6.6 or 3.6.7.

    Leave a comment:


  • Wayne Luke
    replied
    1) At the end of the current access.

    2) The member's area only allows for one year at a time currently. If you need multiple years, contact us through the support system and we may be able to do a manual charge for multiple years of access.

    Leave a comment:


  • antiekeradio
    started a topic licence renewal, 2 small questions

    licence renewal, 2 small questions

    Hi, atm I have 1 owned licence, for which the members area access expires in july.

    I would like to renew the members area access for this licence, but I have 2 small questions first:

    - does the additional year start at the moment of purchase, or after the current access expires?

    - can I buy the renewal for multiple years ahead?
    (due to our internal organisation, sorting the payment is quite a hassle. trying to minimize the number of transactions)
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