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licence renewal, 2 small questions

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  • licence renewal, 2 small questions

    Hi, atm I have 1 owned licence, for which the members area access expires in july.

    I would like to renew the members area access for this licence, but I have 2 small questions first:

    - does the additional year start at the moment of purchase, or after the current access expires?

    - can I buy the renewal for multiple years ahead?
    (due to our internal organisation, sorting the payment is quite a hassle. trying to minimize the number of transactions)

  • #2
    1) At the end of the current access.

    2) The member's area only allows for one year at a time currently. If you need multiple years, contact us through the support system and we may be able to do a manual charge for multiple years of access.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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    • #3
      1) It starts at the moment of your purchase; or current end, which ever is later.
      2) You can, however, you can only do it one year at a time (IE: multiple payments)

      Oh, and you can still log in to member area after your license expire; just that you cannot download any newer version released after it expire. IE: if it expired two weeks ago, you should be able to still download 3.6.5, but not 3.6.6 or 3.6.7.
      Best Regards,
      Andy Huang

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      • #4
        thanks for the info, both of you

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