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  • my site Suspended

    my site Suspended I want to solve this problem how i can do that?
    I orderd for new Owned License but it is not finished yet and i didn't receive my customer number and customer password.

    Please be advised that we received a complaint that you have posted
    copyright protected material on your website without the owner's
    authorization. In particular, it is alleged that you have used a certain
    material without authorization by the owner and/or it is alleged that you
    may be in possession (without authorization) of certain core code for a web
    site. We urge you to contact the complainant to resolve any issues.

    As you know, IPOWERWEB's services permit customers to host and make
    available content over the Internet. Although IPOWERWEB does not
    affirmatively screen customer content, IPOWERWEB does not tolerate
    infringing material on its equipment, and may remove content that appears to
    infringe any copyright or other intellectual property rights.

    As you know, IPOWERWEB has developed terms and conditions which each
    customer is to abide by and upon receipt of a Digital Millennium Copyright
    Act complaint IPOWERWEB will typically give the customer an opportunity to
    respond and/or request removal of the material. If the customer fails to do
    so or ignores the request then IPOWERWEB will be forced deactivate the
    account. However, it will not engage in any battle with or between the
    parties.

    In that respect, since IPOWERWEB has received a complaint, IPOWERWEB
    requests that you remove the infringing content from your web site
    immediately. Any failure to do will continue to disrupt and interfere with
    IPOWERWEB's business and pursuant to its policies, it maintains the absolute
    right take any action to stop or correct such violation, including, but not
    limited to, shutting down a website, denying access to the services or to
    the Internet, and/or removing the information.

    If you believe the copyright infringement claim has been wrongly filed
    against you as a result of mistake or a misidentification of the material,
    you may file a counter notification with the undersigned. The counter
    notification must provide ALL of the following information:

    1. Physical or electronic signature of the subscriber (i.e., merging a
    scanned handwritten signature into the electronic text or using public-key
    encryption technology);

    2. Identification of the material that has been removed or to which
    access has been disabled and the location at which the material appeared
    before it was removed or access to it was disabled;

    3. A statement under penalty of perjury that the subscriber has a good
    faith belief that the material was removed or disabled as a result of
    mistake or misidentification;

    4. The subscribers name, address, telephone number and email address,
    and a statement that the subscriber consents to the jurisdiction of the
    Federal District Court for the judicial district in which the address is
    located, or if the subscriber's address is outside of the United States, for
    any judicial district in which the service provider may be found, and that
    the subscriber will accept service of process from the person who provided
    notification or an agent of such person.

    We anticipate that you will remove the material and provide a counter notification prior to forcing
    IPOWERWEB to deactivate your web site or provide a counter notification.

    Thank you for your anticipated cooperation.
    Raynelle
    IPOWER

  • #2
    Please open a support ticket so that we can better look into this.
    Best Regards
    Colin Frei

    Please don't contact me per PM.

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