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  • Your Knowlodge

    How do vbulletin support staff know if we are liseconed

  • #2
    We're really, really smart.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      Trained with ninjas on a high mountain top ..... totally sweet ....
      I wrote ImpEx.

      Blog | Me

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      • #4
        They have X-Ray vision.

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        • #5
          Hah, you don't wanna know.

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          • #6
            Originally posted by Jerry View Post
            Trained with ninjas on a high mountain top ..... totally sweet ....
            Yeah. the Beverly Hills ninja.

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            • #7
              I kinda like how photopost.com does it, with a "verified customer" thing underneath the avatar. That way we know who NOT to help

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              • #8
                Originally posted by Michael_Tree View Post
                How do vbulletin support staff know if we are liseconed
                I bet there is a very easy way, dunno it still works on new versions, but for IPB there was a time you could add something like ./? to the URL, that gave the license number (not the install number).
                I bet vB got something like that...
                It's not the fall that kills you— it's the sudden stop at the end.
                Learn from the mistakes of others, because you can't live long enough to make them all yourself.

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                • #9
                  Originally posted by Wynand View Post
                  I bet there is a very easy way, dunno it still works on new versions, but for IPB there was a time you could add something like ./? to the URL, that gave the license number (not the install number).
                  I bet vB got something like that...
                  I bet Jelsoft has a database. Within that database is our site and license number plus other stuff. So if Steve Machol wants to check if xenweb.net is legit. He uses a form that only he and some other staff can access and types in my site. If my site is in the database it should return something. If it is not then it won't return anything.

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                  • #10
                    Originally posted by harmor View Post
                    I bet Jelsoft has a database. Within that database is our site and license number plus other stuff. So Steve Machol goes to xenweb.net then he uses a form that only he can access and types in my site. If my site is in the database it should return something. If it is not then it won't return anything.
                    Wise guy
                    It's not the fall that kills you— it's the sudden stop at the end.
                    Learn from the mistakes of others, because you can't live long enough to make them all yourself.

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                    • #11
                      My guess is license details reside in the postbit. Only viewable for select members, of course.

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                      • #12
                        Originally posted by DJDarknez View Post
                        I kinda like how photopost.com does it, with a "verified customer" thing underneath the avatar. That way we know who NOT to help
                        That's a bit poor isn't it. Just because an owner of a licence can't afford to renew membership subscription one year shouldn't stop them getting support. Its fair enough to not get the latest edition but a few words of advice never killed anyone. So a customer of 5 years gets a bit of bad luck and loses his job, has to prioritise bills so opts to not renew membership, then runs into a site problem and asks for advice....... so nobody would be willing to help him, wow very generous. Oh well, best hope to stay healthy and not lose our jobs

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                        • #13
                          I didn't think it was targeted towards renewals so much as people who have never purchased the software asking for help.

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                          • #14
                            I think it's in the post bit as well, even just a little 'tick' or similar to tellthe staff that a particular member is licenced... Then maybe clicking that icon will show the licence number and linked webaddress...

                            Just a guess

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                            • #15
                              Originally posted by kurtbarker View Post
                              I think it's in the post bit as well, even just a little 'tick' or similar to tellthe staff that a particular member is licenced... Then maybe clicking that icon will show the licence number and linked webaddress...

                              Just a guess
                              10 bucks they can check it?
                              Maybe not in one click but....
                              It's not the fall that kills you— it's the sudden stop at the end.
                              Learn from the mistakes of others, because you can't live long enough to make them all yourself.

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