after purchase

[irishboi]

ok so i've purchashed vbulletin on my credit card by going through the purchase button on the main page and it takes the money off my card and then nothing!!!!! where do i down load my software??? i can't even go into the members area

[Scott MacVicar]

You get an email once the purchase has been confirmed.

We only request the funds by allocated on your card, they are debitted once a member of the sales team manually verifies the transaction. We do this to ensure that fraudulent transactions are kept to a minimum.

[irishboi]

no i got no email and the money was taken from my card !

[Scott MacVicar]

As I said the money is only allocated, most banks will show this as being debited but it has not yet been taken by us. When a member of the sales team confims the purchase you will receive email details.

Since it is a Saturday it can take several hours for the orders to be processed.