Announcement

Collapse
No announcement yet.

Please Help! I just purchased vB

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Please Help! I just purchased vB

    I can't believe I just made this mistake but I purchased vB via Paypal because that was said to be the quickest option but when I got my receipt it said it was an echeck (via paypal I guess).

    Is there anyway to undo this ASAP and repurchase another license using a credit card in paypal?

    I would REALLY REALLY love to start converting my old forum over to vB this afternoon.

    Thanks so much.

  • #2
    Please fill out a sales contact form here:

    http://www.vbulletin.com/go/sales
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Steve,

      Thanks for your quick reply. I will go ahead and fill out the form you provided.

      Just a question though, do the folks that check that work today or only M-F?

      If they do not, is there a way to correct my error so I can get a vB customer number and password today and get to working on the conversion?

      Thanks again

      Comment


      • #4
        We generally have 7 day support. The longer you wait the less likely I will be around to process this immediately.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Thanks!

          I actually responded to you in the ticket.

          I really do appreciate your help.

          Comment


          • #6
            Thank you Steve!

            Now this is what I call customer service and support! I can tell vB is really on the ball.

            Comment


            • #7
              You're welcome.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment

              widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
              Working...
              X