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renewed after being gone 2 months

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  • renewed after being gone 2 months

    been an hour still cant download anything
    know why?

  • #2
    How did you pay? Some methods need to be manually verified.
    Plan, Do, Check, Act!

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    • #3
      To be able to download attachments and post in the support forums you need to be a licensed customer and register for Priority Forum Support. To do this, please go here:

      http://members.vbulletin.com/membersupport_priority.php

      ...and enter your email address (the one you used to register on the forums) in one of the boxes. You'll need to have your customer number and password to access that page.

      Also please make sure you have activated your forum account by clicking on the link in the activation email after registering or changing you email address. You will not be able to post until you activate your account.

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      • #4
        allready did zack am a member just didnt renew for 2 months been 2 busy for my site

        i did by paypal which was instant before

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        • #5
          If you paid out of your PayPal funds then the sale goes right through. However if you pay using the PayPal "echeck" system. i.e., the order is funded directly from your bank account and not directly from your PayPal balance, the PayPal callback system does not contact the vBulletin server to confirm the order until the funds have been cleared. This may take up to 4 working days before the sale goes through.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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          • #6
            not sure pretty sure it was e-check as it was instant last time
            its the very top payment selection
            anyway ordered saturday still nothing
            but i know you guys will get to me im sure your very busy

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            • #7
              Actually on eChecks, Paypal holds it for up to 4 days. eChecks = bad.

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