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  • PayPal Payment

    Hi I paid for vbulletin 2 hours ago with paypal how long will it take for me to recieve my liscense etc. I thought it was supposed to take about 5 minutes is everything ok?

  • #2
    How did you pay in PayPal? eCheck, Credit Card or funds you had sitting in your account?

    If you paid by Credit Card or Funds within your account, it should be virtually immediate. If you don't get it within 24hrs tops, you should email the sales department because sometimes Paypal doesn't send the IPN codes to the Jelsoft server indicating you paid.

    If you paid by eCheck, the check MUST CLEAR before you get your license information. This can take up to 7 business days. I just made my purchase by eCheck and I'm waiting aswel.


    • #3
      Also check your spam folder--some email systems may place your customer information email and label it as spam.
      Congratulations on the death of vBulletin, Internet Brands.


      • #4
        They said they will have someone look into it with paypal access I paid with credit/debit.

        I hope everything clears so I can install it tonight


        • #5
          It now says when I try to do the password recovery that I am not even found in the system weird


          • #6
            As I said in the previous thread, did you check the email address you have associated with PayPal?
            ManagerJosh, Owner of 4 XenForo Licenses, 1 vBulletin Legacy License, 1 Internet Brands Suite License
            Director, | Gaming Hosting Administrator,, Urban Online Entertainment


            • #7
              yeah I'll just wait awhile and see what happens. I can wait for about a week or two.


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