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Er, can I have my forum now

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  • Guest's Avatar
    Guest replied
    Did you get it working yet?

    Leave a comment:


  • MobayNation
    replied
    Remember that everything must be exact, even the Words in CAPS.
    If it fails agian, restart computer.

    Leave a comment:


  • feldon23
    replied
    You're trying to enter your customer ID and password here:
    http://members.vbulletin.com/
    right?

    Leave a comment:


  • ManagerJosh
    replied
    Originally posted by Colin F
    And you're using the customer number / password that were sent to you by email when you bought vBulletin?
    and not your vBulletin.com username and password

    Leave a comment:


  • Colin F
    replied
    And you're using the customer number / password that were sent to you by email when you bought vBulletin?

    Leave a comment:


  • jcb@monkeytreem
    replied
    Guess i'll have to be contacting sales then, as obviously i used the correct mail address.

    Bad start.

    Leave a comment:


  • Colin F
    replied
    Make sure to input the email address you used to buy vBulletin (possibly your paypal address).

    Also, if you still have problems, contact [email protected] with all the info about your purchase.

    Leave a comment:


  • jcb@monkeytreem
    replied
    Cheers, IE still isn't working but am now in netscape, so issue one resolved.

    NOW, i entered my customer ID, and what i assumed was my password from my transaction, but it isn't correct.

    I click the link to get a new password sent to me, and my e-mail isn't registered in the database.

    .......!!!!!!?

    Leave a comment:


  • Colin F
    replied
    You might want to try to close your browser and try again.

    Enter the customer number and password when prompted and go to download page. You might have to fill in your site url before you can download vBulletin.

    Leave a comment:


  • jcb@monkeytreem
    started a topic Er, can I have my forum now

    Er, can I have my forum now

    Ok, just paid, clicked 'download' which gives me this

    You have entered an invalid customer number/password combination. Please press refresh if you wish to try again.
    Have you forgotten your customer number and password? Click here!

    Well, i have a customer number and password, but where do i enter them. refreshing gives the same page.

    Also, registered as a user with a specific username but it gave me a user name which is a truncated version of my e-mail address and i can't see how to change the user name... although this isn't nearly as important as not being able to download my forum.

    Thanks
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