Retriving Password

[nelto]

Hello

I bought this software and a brading free license some time ago.
Due to a serious HD crash I lost everything I had to access the members area in order to login and download the software again.
I sent 5 e-mails to the sales department with every proof I own the license (included paypal info on purchuase), and after 2 months not a single reply from you.

So my question is:

How can I get access (because its paid) to get the software?
Who can I contact to get the due access?
Why after 2 months there isnt a single reply from you?

[Wayne Luke]

Send the email address you used by private message and I can look it up. All tickets are answered and there are certainly none that are 2 months old in the queue without an answer.

[Steve Machol]

Resolved via support ticket.