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Problem with renewal

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  • Problem with renewal

    I had a leased license that expired, I just renewed. Anyhow, I decided to go owned license and used paypal to upgrade my inactive leased into an owned license.

    The payment went through, all emails recieved BUT the members area is now saying I have an inactive owned license and I cant get to the downloads page.

    So, its updated me to owned, its also given me a year or members access (it says expired 26th may 2005) but not actually actioned the permissions on my account.

    Please help

  • #2
    Send an email to [email protected] with all the relevant info.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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