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  • Support ticket system

    Is the Online support ticket system you use here on VB part of the application?

  • #2
    No its not, as far as i know its a custom inhouse system developed by the vB devs. I know for sure that it is not part of the pakcage

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    • #3
      I just discovered the ticket system they have. It seems nice and integrated. Any chance of buying it?
      Cause change

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      • #4
        No and I am not aware of any plans they have to release it, your best bet would be deskpro for somthing similiar

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        • #5
          I'm on Kayako already. Lousy support but the product works fine. Deskpro, I know, is nice too.
          But I'm becoming rather hooked on our vBulletins for customer interaction. They love it. We've just integrated the gallery now too. And, obviously, having an integrated tickets system would be sweet. Oh well.
          Thanks for your reply.
          Now back to my email problem...
          Cause change

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