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Cant login to members area

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  • Wayne Luke
    replied
    Since you can log in with your girlfriend's laptop and not yours, there must be something different in the configuration of the two. We use an IP lookup server to match IP Addresses to the region. The IP address provided above matches to the Philipines so you shouldn't even be asked for compliance. However, if we do not get a proper IP address in the request headers when you visit the site, then we will ask. That seems to be where your problem is occurring. Something on the computer is preventing the proper IP address from being relayed to our server.

    Leave a comment:


  • BirdOPrey5
    replied
    Nothing has changed as far as I know. Our developers wouldn't be making changes on a weekend unless there was an emergency.

    Leave a comment:


  • AlexDuke49th
    replied
    Hi, today from the laptop of my girflriend, but same router here at home, it works without any workaround. Did you changed something?

    Leave a comment:


  • AlexDuke49th
    replied
    Hi.

    I have to add, I live in the Philippines and tried to login first time in 1.5 years (nahh this is not my original Account, I have no more access to my original Email and my password does not work anymore or it is an outdated one).
    And it seems it is connected with my ISP (PLDT Home Fibr) Maybe they route something weird, maybe it's my region/language detection or simply my IP.
    Nothing of the above helped. Well, didn't tried the TOR solution.

    But using the AnonymoX Addon for Firefox helps with using Netherlands server. From my Router...maybe that helps...(doubt it lol)
    IP Mask DNS VLAN/Priority Connection Type
    112.208.182.79 255.255.224.0 124.106.4.37 1030/0 Route
    Last edited by BirdOPrey5; Sat 26 May '18, 4:02pm.

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  • BirdOPrey5
    replied
    Thanks for letting me know.

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  • Dplax
    replied
    Thanks Joe, that worked.

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  • BirdOPrey5
    replied
    You don't happen to have Tor installed do you? I've used it to try IP's from around the world and it's working every time. I know it isn't a long term solution but it may be the quickest.

    https://www.torproject.org/projects/torbrowser.html.en

    Leave a comment:


  • Dplax
    replied
    Originally posted by Joe D. View Post

    What browser and operating system/device are you using?
    Windows 10 Home, I have tried Chrome and Edge, and fiddled with the settings to try and allow all types of content to be displayed, even if not secure. I'm not using an ad blocker or antivirus. I'd appreciate any advice.

    Leave a comment:


  • BirdOPrey5
    replied
    Originally posted by Dplax View Post
    I also can't login. No banner to be seen. Clearing cookies/cache, and trying different browsers doesn't help. Whoever cooked this one up, I wonder.
    What browser and operating system/device are you using?

    Leave a comment:


  • Dplax
    replied
    I also can't login. No banner to be seen. Clearing cookies/cache, and trying different browsers doesn't help. Whoever cooked this one up, I wonder.

    Leave a comment:


  • BirdOPrey5
    replied
    If you have Ad Blocker or Norton Antivirus (or any antivirus) you may try disabling it temporarily and see if the banner shows up.

    Also try clearly your browser cache and vbulletin.com cookies.
    Last edited by BirdOPrey5; Sat 26 May '18, 4:33am.

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  • AlexDuke49th
    replied
    Hi.

    No there is no banner or something. I've tried it with Firefox, Edge (no plugins/addons etc.) and Chrome (just installed to test the login).

    There is no way I can login. This account is btw not my customer account. Just created it to post here.




    Last edited by BirdOPrey5; Sat 26 May '18, 4:10am. Reason: trying to approve

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  • Wayne Luke
    replied
    You will need to accept the Internet Brands Privacy Policy. There should be a banner on your screen to allow you to do so.

    Leave a comment:


  • starme
    started a topic Cant login to members area

    Cant login to members area

    Whenever I try to login in https://www.vbulletin.com/en/customer/account/login/
    It wont let me login, and will display error message:
    • You must agree to our privacy policy before you can login.

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