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  • No e-mails for subscribed forums

    I have been subscribed to the 'vBulletin Announcements' forum for some time now. However I have not received a new e-mail for any of the threads that have been created in that forum since my subscription. I've checked my user settings, and e-mail subscribtions are set to 'On'. How come I don't receive an e-mail notification when a new thread is posted in a forum I'm subscribed to?

  • #2
    Your email address is up to date?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
    I am not currently available for vB Messenger Chats.

    Comment


    • #3
      Yes, I received an e-mail about your post, but never received anything about the posts in the Announcements forum.

      Comment


      • #4
        I can't see your subscriptions. I suggest visiting the forum and resetting the subscription by toggling the button at the top.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

        Comment


        • #5
          I've done that now. Could you please post here after the next announcement is made so I know if this works or not?

          Comment


          • #6
            Will do so.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
            vBulletin 5 Documentation - Updated every Friday. Report issues here.
            vBulletin 5 API - Full / Mobile
            I am not currently available for vB Messenger Chats.

            Comment


            • #7
              An announcement was posted yesterday, but the only e-mail I got was about the post above...
              Please look into the e-mail announcements once more, beause this still isn't working.

              Comment


              • #8
                No new announcement was posted yesterday. A pre-existing topic was edited and updated.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment


                • #9
                  I've made a new thread in the announcement forum? Did you receive an email? If not, I will probably need to have a developer look into it.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                  vBulletin 5 Documentation - Updated every Friday. Report issues here.
                  vBulletin 5 API - Full / Mobile
                  I am not currently available for vB Messenger Chats.

                  Comment


                  • #10
                    Originally posted by Wayne Luke View Post
                    I've made a new thread in the announcement forum? Did you receive an email? If not, I will probably need to have a developer look into it.
                    Yes I got an e-mail this time. I didn't notice the other thread was an update to an already existing thread, sorry.
                    Thanks for taking the time to figure this out for me!

                    Comment

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