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  • No reply from Support regarding Priority Support

    Hi

    I emailed my request to linked my my Forum ID, which used to be working before I stop renewing vBulletin.

    I just renewed it and also follow the instruction to linked the forum ID and also email to [email protected] but no re-ply, not even an automated reply.

    Thank you.
    iHu6.com (BETA) - www.ihu6.com

  • #2
    Look in your spam box if something is in there thats usually the case.

    Comment


    • #3
      No, no email
      iHu6.com (BETA) - www.ihu6.com

      Comment


      • #4
        If you can call them to sort stuff out thats the best why if email fails.

        Comment


        • #5
          What is the ticketid?

          Comment


          • #6
            If you are not a current customer and you send an email to our support system, there is an automated response that verifies you're not sending spam. It includes a link to verify. After that the email will appear in our system. The outgoing email looks like this:

            Hello,

            Thank you for your recent email to the vBulletin team. Due to the
            increasing amount of spam we are receiving, we are now required to
            verify all incoming messages. This allows us to spend less time
            filtering through spam and more time providing support.

            To confirm your email, please click the following link:
            http://www.vbulletin.com/verify.php?t=32423423423&a=c2342143234

            Future emails from this address should not need to perform this
            confirmation step. Alternatively, you may submit sales and support
            tickets directly from our website at:
            http://www.vbulletin.com/

            We apologize for any inconvenience,

            vBulletin Sales and Support Team
            http://www.vbulletin.com/
            I suggest sending your question again if you haven't received a response yet.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API - Full / Mobile
            Vote for your favorite feature requests and the bugs you want to see fixed.

            Comment


            • #7
              Just resend, waiting for your email auto reply and verification.
              iHu6.com (BETA) - www.ihu6.com

              Comment


              • #8
                freehtml,
                check your junk mail folders. I know you have looked before but sometimes email providers will consider this sort of thing as junk.
                Aussiefootyforums

                New Site New forum
                Come and talk sports all day long


                Comment

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