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  • Can't get to JIRA?

    I'm logged into the VB forum, but when clicking on Tracker, it is not already logged in with my username. When I then enter my login on th eJIRA page it takes me back to the forum home.

    How can I get to the tracker?

  • #2
    Have you opened a ticket in JIRA about this issue?




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    • #3
      Originally posted by interfx View Post
      I'm logged into the VB forum, but when clicking on Tracker, it is not already logged in with my username. When I then enter my login on th eJIRA page it takes me back to the forum home.

      How can I get to the tracker?
      Log out of the forum, close your browser, restart the browser, then log back into the forum.
      Then it should let you in.

      Cookies changed on the 5.1.0 upgrade.
      MARK.B | vBULLETIN SUPPORT

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      • #4
        Thanks, that fixed it!

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        • #5
          You're welcome, glad it's sorted.
          MARK.B | vBULLETIN SUPPORT

          TalkNewsUK - My vBulletin 5.5.2 Demo
          AdminAmmo - My Cloud Demo

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          • #6
            vB to Jira integration was affected by the password code changes in 510.
            As a result, you need to logout of the forum, clear your vb.com cookies, and log back in again. Ticking remember me helps.
            Baby, I was born this way

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