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  • phone support down?

    Each time I call in I get put in the internet brands Q. FYI

  • #2
    It should be available....
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

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    • #3
      Originally posted by Wayne Luke View Post
      It should be available....
      "Telephone Support (Agent Available)
      If you wish to speak to a vBulletin representative, please call our US/Canada toll-free number ********. The vBulletin toll-free technical support number is open from 9am to 5pm PST (GMT -8) Monday to Friday. Note: Please be ready to quote your customer number:"

      the # listed were the *** are transfers me to the Q for Internet Brands.

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      • #4
        Sales # does the same thing.

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        • #5
          Hi,

          We are currently experiencing some issues with our vBulletin Support/Sales telephone line. Our Administrator has been notified and is currently looking into this. In the meantime, please submit any questions/concerns via our ticket system. You may do so by sending an email to [email protected].

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          • #6
            It is doing it again even though the site says agent available.

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            • #7
              It seems they were out to lunch. But the website said the agent was available. So at least update your website or message to say they are out to lunch and when they will be back.

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