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  • wynode
    replied
    Not trying to jump on the 'bandwagon' but +1 for the Search single content/multiple content tabs being hard to distinguish

    Leave a comment:


  • vijayninel
    replied
    Originally posted by Wayne Luke View Post
    Because vBulletin 3 didn't have a search engine. It had 5 or 6 search engines. That is different search engines for blogs, posts, project tools, image comments, visitor messages, social groups, etc... That doesn't even consider articles and new content types that will be added in the future. People wanted to be able to search all content from one screen. You couldn't do that with vBulletin 3 nor did the search engine support it.

    Even with that the search engine in vBulletin 3 causes problems for large sites (over 2 million posts) with table locking on the post tables. Predominantly when two people try to submit a post at the same time. Plus it had other issues. Not saying the new one is perfect yet but it does fit more user's needs, is expandable to handle new content types and can be completely replaced with something like Sphinx search for sites that need raw searching power.
    Wayne all of what you are making perfect sense but somehow it doesnt seem to work for me.... this new search method is very confusing for general users and generally gives me useless results. I personally prefer to use google site search on vb.com by using "keyword site:vbulletin.com/forum" and it gives me far superior search results than vb.coms search. However the best internal search I have seen on any vb forum is on vbulletin.org ... with the keyword field first, the forum/mods field second and the titles/all posts field third. vb.orgs search is so effective that it always manages to impress me ... sadly vb.com's search is exactly the opposite for me.
    Last edited by vijayninel; Mon 12 Apr '10, 8:29pm.

    Leave a comment:


  • Abomination
    replied
    Originally posted by Wayne Luke View Post
    On the other hand, our intimate knowledge of the software actually prevents us from recreating many bugs that aren't defined by the person that is experiencing them. We subconsciously do things differently because we know how it is supposed to work. For instance, the search works just fine for me aside from the fact that the number of results is severely restricted on this site. I, however, know how to use it. I did point out to the designers that the tab highlighting was confusing because it is backwards compared to how the other tabs work in the system. Other than that we need more feedback to make it easier for you to know how to use the system as well.
    I agree with your point of view.

    Thing is, I just don't have anything left in me at this time to do those sorts of things. If I reported into bug tracker I know that I would periodically keep checking that to make sure the issue was followed up on.

    I really mean nothing negative at all, I'm just exhausted with the v4 issues.

    Leave a comment:


  • Wayne Luke
    replied
    Originally posted by ShackMaster View Post
    Wayne... I do not understand the thinking behind the v4 search interface. 3.8 works just fine... it ain't broke... it's easy... AND most every person under the sun knows and understands how it works. It is pretty much a no brainer that it should not have been changed. Why create all the confusion, bugs and waste all of our time and yours with complaints, questions, issues and such? Hello? Just plain ole common sense that even this hillbilly from Alabama understands.
    Because vBulletin 3 didn't have a search engine. It had 5 or 6 search engines. That is different search engines for blogs, posts, project tools, image comments, visitor messages, social groups, etc... That doesn't even consider articles and new content types that will be added in the future. People wanted to be able to search all content from one screen. You couldn't do that with vBulletin 3 nor did the search engine support it.

    Even with that the search engine in vBulletin 3 causes problems for large sites (over 2 million posts) with table locking on the post tables. Predominantly when two people try to submit a post at the same time. Plus it had other issues. Not saying the new one is perfect yet but it does fit more user's needs, is expandable to handle new content types and can be completely replaced with something like Sphinx search for sites that need raw searching power.

    Leave a comment:


  • ShackMaster
    replied
    Wayne... I do not understand the thinking behind the v4 search interface. 3.8 works just fine... it ain't broke... it's easy... AND most every person under the sun knows and understands how it works. It is pretty much a no brainer that it should not have been changed. Why create all the confusion, bugs and waste all of our time and yours with complaints, questions, issues and such? Hello? Just plain ole common sense that even this hillbilly from Alabama understands.

    Leave a comment:


  • Wayne Luke
    replied
    Originally posted by Abomination View Post
    I think I'll let you do the bug reporting Zach, you are a professional and know how to get things done.

    The last bug I reported and followed up on took 20+ hours out of my life I'll never get back. I'm sure a professional like yourself could have made sure it was done in a much more efficient manner. and............................................ If I received some compensation, of almost any type, that would be one thing... but I believe the opposite occurred last October.
    On the other hand, our intimate knowledge of the software actually prevents us from recreating many bugs that aren't defined by the person that is experiencing them. We subconsciously do things differently because we know how it is supposed to work. For instance, the search works just fine for me aside from the fact that the number of results is severely restricted on this site. I, however, know how to use it. I did point out to the designers that the tab highlighting was confusing because it is backwards compared to how the other tabs work in the system. Other than that we need more feedback to make it easier for you to know how to use the system as well.

    Leave a comment:


  • Mike Anime
    replied
    nvm wrong forum/thread

    Leave a comment:


  • Abomination
    replied
    Originally posted by Zachery View Post
    We do put in bug reports, we normally ask others to put in bug reports as they may have better experience or be able to describe the bug or steps to reproduce it. Plus it means we can get back to doing support quicker.
    I think I'll let you do the bug reporting Zach, you are a professional and know how to get things done.

    The last bug I reported and followed up on took 20+ hours out of my life I'll never get back. I'm sure a professional like yourself could have made sure it was done in a much more efficient manner. and............................................ If I received some compensation, of almost any type, that would be one thing... but I believe the opposite occurred last October.

    Leave a comment:


  • Zachery
    replied
    We do put in bug reports, we normally ask others to put in bug reports as they may have better experience or be able to describe the bug or steps to reproduce it. Plus it means we can get back to doing support quicker.

    Leave a comment:


  • jonsidneyb
    replied
    I hope I am not off base here but can staff put in bug reports?

    Leave a comment:


  • Zachery
    replied
    Originally posted by Abomination View Post
    If it were my site, I would do a skin change to make it more obvious. I'm using the bold gray skin on this site, but even the default skin it is hard to tell.

    I would put the default on the left and make the contrast more obvious. I realize you cannot do that on vb.com.
    I mean in the short term I would advise putting in a bug report about it, it is a bit of a bug and it def seems to be counter to what most of the other pages appear to be.

    Leave a comment:


  • Abomination
    replied
    Originally posted by Zachery View Post
    I can totally see that, and agree with you. Not sure what can be done about it.
    If it were my site, I would do a skin change to make it more obvious. I'm using the bold gray skin on this site, but even the default skin it is hard to tell.

    I would put the default on the left and make the contrast more obvious. I realize you cannot do that on vb.com.

    Leave a comment:


  • Zachery
    replied
    Originally posted by Abomination View Post
    Based on the color of the tab, I thought it was defaulting to 'single content', not multiple content.

    thanks
    I can totally see that, and agree with you. Not sure what can be done about it.

    Leave a comment:


  • Abomination
    replied
    Originally posted by Zachery View Post
    Search by default leads to the multiple content types, click single content type.
    Based on the color of the tab, I thought it was defaulting to 'single content', not multiple content.

    thanks

    Leave a comment:


  • Zachery
    replied
    Search by default leads to the multiple content types, click single content type.

    Leave a comment:

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