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Is this true ? strange !!! Please tell us the truth !

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  • Steve Machol
    replied
    The official answer is that there is no official answer right now. This has been referred to upper management. When something is decided, it will be announced. Until then there is no point in keeping this thread open.

    Also lease be aware the vB China was a completely separate company. We did not get the money for the licenses purchased through that site. There was an affiliation, obviously, but we never saw the bulk of that money.

    Leave a comment:


  • SamV
    replied
    Let's see, this topic did 2 weeks ago, All the vb china customer wanna get a real answer, but where it is ?
    Sometime when i coming to check the thread, and i saw many of Site Leaders are reading , I was just wondering about who still gave nothing .
    BTW, What a performance the vb china admin made! i think You're a disgrace. and now you have no chance fooling chinese customer any more ! (Attached screenshot i taked at 3-19-2010), Now we have to wait for those guy how to explain. or vBulletin IB should make a decision to chucked out those shameless cheat.

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  • Reeve of Shinra
    replied
    Until it was mentioned - I wouldn't have had a clue they were doing that. For that matter / how would a regular customer seeing threads from tons of customers like our friends in china understand this either? If i were a vbg client - I'd have no idea wha customizations were added tru them. It's just one of those areas where managemet should have been communicating better and communicating proactively to help reduce confusion and misconceptions.

    Leave a comment:


  • KW802
    replied
    Originally posted by Reeve of Shinra View Post
    It's appears that some things transpired between vb solutions and one of it's affiliate partners that left a number of customers in a lurch. If I were a vb Germany customer, I'd be very concerned about a similar affiliate dispute leaving me in a lurch too.
    From the sounds of it, being a customer of an affiliate alone wasn't the issue. Afterall, all of the vB China customers can now supposedly download the software directly from here. It sounds like the bigger issue is that vB China was extending the product with their own code to handle the various char' set issues and now that they are no longer authorized to redistribute the product all of the existing vB China customers who relied upon that extended custom code have no upgrade path available to them since the code is not an offering by vBS. It is now why there is so much confusion going on... "vB China" still exists but is no longer an affiliate and the staff who used to work on the custom extended code are not working on upgrading the code either.

    So if I was a vB Germany customer I wouldn't have any worries. If I was a vB customer of some other affiliate though that used a modified coded base, then I'd be worried.

    Leave a comment:


  • Reeve of Shinra
    replied
    It's appears that some things transpired between vb solutions and one of it's affiliate partners that left a number of customers in a lurch. If I were a vb Germany customer, I'd be very concerned about a similar affiliate dispute leaving me in a lurch too.

    Leave a comment:


  • SamV
    replied
    Did anyone from official will be reply this thread ?

    Leave a comment:


  • fufu
    replied
    Glad my Chinese purchase could never be properly completed when I was buying vBulletin from Jelsoft.

    As additional info to those who never tried/bought a Chinese version of vBulletin, the Chinese version of vBulletin cost more than the English version of vBulletin.

    Although, I still think it is a shame all these customers are getting ignored and abused.

    Was the vBulletin Chinese team in mainland China, Hong Kong SAR or operated out of the old Jelsoft office in England? I cannot remember.

    Originally posted by Wayne Luke View Post
    If you want to discuss issues on this site, then you need to post in English. It really is as simple as that. If you want support in Chinese than you can post in the vbulletin-china.cn forums.

    Regarding searching in Chinese. The stock, standard vBulletin has never supported this. It doesn't support it to this day. It has nothing to do with Unicode because vBulletin can search Unicode just fine. It has to do with the fact that Chinese does not have stop characters between words and as such searching isn't supported via a standard Fulltext implementation.

    This was supported in the Chinese version by a hack provided by the vBulletin China team. As they no longer distribute vBulletin or have the authority to do so, you will need to talk to them on the vBulletin-china.cn website about how they intend to release those changes for vBulletin 3.8.5 and their timeframe for doing so. They are the only ones who can help with this issue.
    Originally posted by Wayne Luke View Post
    They would have to release the instructions on how to affect the change or package it in a product. All vBulletin-Chinese customers now download the software from us and there is in effect no vBulletin-Chinese distributor. The forums were left up as a courtesy to existing customers.
    Wayne, I think the vBulletin team (California or whatever team) needs to talk to IB/vBS about this issue. Reading that vBulletin China forums were left as a "courtesy" should be seriously convey to the Chinese vBulletin public (support?) forums in bold characters/disclaimer, if not already done so, and a proper/respectable/reasonable viable solution from IB/vBS to those current subscribers.

    Leave a comment:


  • Reeve of Shinra
    replied
    I wonder what the vb-germany customers are thinking after reading threads like this?

    Leave a comment:


  • SamV
    replied
    Originally posted by Wayne Luke View Post
    there is in effect no vBulletin-Chinese distributor. The forums were left up as a courtesy to existing customers.
    Ok then , Still now We will don't care about have or not vBulletin-Chinese distributor any more , But how about all vb china customer last 3 months (Start from closing the site still now should be 6 months) without support & can't download issue. Who will compensate for the losses? Someone tell me using Support Ticket to fix problem around , Can you tell us ,VB china customer really can access to Support Ticket system ?

    Or All vb china customer should go to court then can get back the losses ?

    VB china customer

    Leave a comment:


  • SamV
    replied
    Originally posted by Wayne Luke View Post
    All vBulletin-Chinese customers now download the software from us .
    Hii, Guys, Regarding download issue, Did you made test before you reply this topic ? you should not tell lies, and It's wrong to tell lies, You wanna all people know you are the liar ?

    All VB china customer when access to vBulletin Members Area ( http://members.vbulletin.com) the URL redirect to http://forum.vbulletin-china.cn/ , but now you tell to all "All vBulletin-Chinese customers now download the software from us", but where ? your false statement for what ? fool who ?

    Try to make an apologies to all customer.

    Leave a comment:


  • Wayne Luke
    replied
    Originally posted by Reeve of Shinra View Post
    If vb china is no longer allowed to distribute vbulletin, how can they release 3.8.5 or does their arraingement still allow for this?
    They would have to release the instructions on how to affect the change or package it in a product. All vBulletin-Chinese customers now download the software from us and there is in effect no vBulletin-Chinese distributor. The forums were left up as a courtesy to existing customers.

    Leave a comment:


  • beishe8
    replied
    Originally posted by feldon23 View Post
    This thread just demonstrates that vBulletin have completely turned their backs on the Chinese market.
    The fish always stinks from the head downwards.

    Leave a comment:


  • Reeve of Shinra
    replied
    Originally posted by Wayne Luke View Post
    This was supported in the Chinese version by a hack provided by the vBulletin China team. As they no longer distribute vBulletin or have the authority to do so, you will need to talk to them on the vBulletin-china.cn website about how they intend to release those changes for vBulletin 3.8.5 and their timeframe for doing so. They are the only ones who can help with this issue.
    If vb china is no longer allowed to distribute vbulletin, how can they release 3.8.5 or does their arraingement still allow for this?

    Leave a comment:


  • feldon23
    replied
    This thread just demonstrates that vBulletin have completely turned their backs on the Chinese market.

    Leave a comment:


  • SamV
    replied
    @ vBulletin Solutions, Inc. Sales Manager Dpt.,

    All vBulletin chinese customers request you make a decision to stop the agent authority (official Chinese Distributor) for those people (Called "VB china team", in china we call them cheater), if need more proof to know them how to fooled chinese customer , we will post & report more .And We need one company who really can help us, which have the Power to manager vb china team. Our patience has its limit.

    Origial link :
    Let's give an illustration
    ,

    P-mover site admin Joey, He is the vBulletin chinese addition version Developer, all vb china customer don't doubt his ability to do the work. And we can see only this site is VB4.0 Chinese version (VB4.x All already online near 3 months) and complete support searching in Chinese via a standard Fulltext , But official Chinese Distributor (Vb china team) site can not. very very strange and very very funny.


    All vBulletin chinese customers!

    支援joey的都來吧!!!
    Last edited by SamV; Thu 18 Mar '10, 1:10am.

    Leave a comment:

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