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  • purchase of vbulletin

    hi, three days ago I have purchased vbulletin that I have regularly paid with credit card, but I have never received the email you contain the data of access for the members area. What must I do?

  • #2
    The best way would be to let them know via email or Support Ticket.
    @[email protected]

    Comment


    • #3
      Please fill out a sales contact form here:

      http://www.vbulletin.com/go/sales
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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      • #4
        I have done two days ago already this and I have also sent an email to [email protected], but today have not received still anybody answer!!

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        • #5
          There are not unanswered tickets. If you sent one in, then we did respond. Regardless if you want an answer that is what you need to do.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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          • #6
            I still try there!!

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            • #7
              have done him!!

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              • #8
                I just checked. We have not received anything from you.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment


                • #9
                  perhaps have some problem!!
                  I have used the form that you have pointed out me and I have also had the confirmation of the dispatch.
                  Can I use an address email to contact you?

                  Comment


                  • #10
                    I have tried another time and I have received an answer:

                    Ticket Submitted Thank you for submitting a support ticket with the vBulletin issue system. You have been emailed details about how you can view the replies to your ticket.
                    You may also view your ticket online by [link removed]
                    You will receive an email notification when a support rep replies to your issue.
                    Thanks,
                    vBulletin Support

                    Comment


                    • #11
                      That ticket has even already been anwsered.

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                      • #12
                        excuse me. I have not received anybody answer!!

                        Comment


                        • #13
                          I do not see any tickets in the system from the same email address you used to register here. Regardless this does work. People use it all the time.
                          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                          Change CKEditor Colors to Match Style (for 4.1.4 and above)

                          Steve Machol Photography


                          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                          Comment


                          • #14
                            I have tried once more using another browser.

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                            • #15
                              ok I have seen the answer to the tiket

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